Administrator - High & Heavy

Glovis•Duluth, GA

3d•$63,000 - $69,000•Onsite

About The Position

The Administrator– High & Heavy position focuses on the development and expansion of heavy haul transportation services in the U.S. and cross-border regions. This role involves identifying customer needs in oversize/overweight cargo logistics, analyzing regulatory and routing constraints, and coordinating optimal transport solutions using specialized equipment and carriers.

Requirements

Strong organizational, analytical, and computer skills Required
Detail oriented with excellent follow - up practice Required
Excellent problem solving skills Required
Excellent oral and written communication skills with demonstrated leadership capabilities Required
Ability to create and maintain professional relationships within all levels of the organization (ex. peers, work groups, customers, and supervisors) Required
Ability to work independently and as a member of a team Required
Capable of multi-tasking, highly organized, with excellent time management skills Required
H.S Diploma/G.E.D Required
3 - 5 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Required
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Lift up to 20 lbs.
Carry up to 20 lbs.
Stand/walk

Nice To Haves

Bachelor's Degree Preferred
4 - 7 years of related experience in Supply Chain Management, Freight Forwarding, or Logistics Preferred

Responsibilities

Manage, plan, and evaluate daily operations in collaboration with internal stakeholders, suppliers, and customers
Tracks orders and shipments and assists with tracing as needed
Monitor transportation quality, quantity, delivery times, and costs, resolving issues promptly
Develop key performance indicators (KPIs) to measure and improve transportation effectiveness
Foster a customer-focused, positive work environment based on trust and respect
Maintain confidentiality regarding driver issues, rates, customers, and proprietary information
Assist in optimizing asset management and business utilization to minimize operational expenses
Coordinate with maintenance personnel to ensure trucks and trailers comply with federal, state, and local laws
Provide backup support to terminal supervision and administrative staff
Supervise Partners to ensure operations meet customer expectations safely and in compliance with regulations
Implement schedule and policy changes in collaboration with management
Collaborate with other managers, staff, accounting, and sales teams to implement policies, procedures, goals, and objectives
Manage shipments end-to-end, from origins to delivery for International Ocean, Air, and Domestic shipments
Communicate all expectations to Carriers paying extra attention to special requirements, assuring the carrier can meet all requirements
Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures
Enters various operational/customer data in systems, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve
It addresses various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement