Manager, GTM Strategy & Operations

Mural Health

5h•Remote

About The Position

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Manager, GTM Strategy & Operations. Who are you? You are a high-impact Strategy & Operations leader who thrives at the intersection of strategy, analytics, and execution. You drive commercial excellence and operational rigor across go-to-market organizations, partnering directly with GTM leadership to define strategic choices, build scalable processes, and deliver measurable business outcomes. The Strategy & Operations, Go-to-Market role will report directly to the Chief Commercial Officer and work in close collaboration with the CCO to accomplish key commercial priorities.

Requirements

Minimum of 4–6 years of experience in GTM roles at high-growth technology companies, including strategic operations, growth strategy, management consulting, investment banking, or venture capital
Deep understanding of core business operations in B2B technology: sales, marketing, product development, partnerships, customer support and success
Aptitude and comfort with using AI tooling to solve business problems
Proven ability to lead both operational and strategic initiatives with measurable impact
Exceptional ability to navigate ambiguous situations and rapidly ramp up on new problem statements
Outstanding problem-solving and project management skills with track record of driving results
Excellent communication skills – able to create compelling narratives and translate complex concepts for diverse audiences including executives, cross-functional teams, and external stakeholders
Track record in fast-growing or scaling organizations navigating rapid GTM evolution
Proficiency in data analysis – able to independently access and analyze data without external assistance

Nice To Haves

Familiarity with clinical trials, healthcare technology, or life sciences industry preferred.

Responsibilities

Help define GTM strategy, leading projects hand-in-hand with leadership to identify, structure, and solve the most challenging commercial questions
Lead cross-functional workstreams including new product launches, partnership programs, and process excellence initiatives across commercial functions
Synthesize complex market dynamics, customer insights, and competitive intelligence into actionable strategies with clear ROI
Support new product launches across strategic market entry and sales/marketing execution, owning the GTM project plan end-to-end
Drive cross-functional alignment and execution across the entire organization
Execute revenue operations responsibilities: establish success measurement frameworks, build models to track performance data, identify trends and opportunities, and advise leaders on actions to drive improvement
Prepare for and lead quarterly business reviews across the GTM organization
Conduct deep-dive analyses on business performance, competitive positioning, and market opportunities
Provide day-to-day strategy and operations support to executive leaders through rigorous analysis and actionable recommendations
Improve commercial workflows and assess supporting tooling to automate and optimize operations
Continuously raise the bar on operational quality and collaboration
Serve as a “talent magnet” for the GTM team, helping build a culture of repeatable excellence and high performance