Manager, Group Sales - InterContinental San Francisco

InterContinental Hotels Group•San Francisco, CA

34d•$40 - $50

About The Position

Oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts and implementation of sales strategies. Every day is different at IHG, but you'll mostly be: Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication. Achieve personal and team sales goals as assigned. Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community. Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. Produce monthly reports and sales forecasts for assigned area of responsibility. Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans. Promote teamwork and quality service through daily communication and coordination with other departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations. Interact with outside contacts: Guests - to ensure their total satisfaction Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets - to ensure repeat business, follow up on events, and generate new business Other contacts as needed (Professional organizations, community groups, local media) May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients. Perform other duties as assigned. May serve as "manager on duty" as required.

Requirements

Minimum of two years of experience working in a hospitality or hotel sales and marketing setting. Prior experience in group sales preferred.
Bachelor's degree in marketing or related field, and or an equivalent combination of education and experience.
Above average English communication skills - both verbal and in writing. Knowledge of other language is preferable.
Fitness - ability to frequently stand up or move within and outside of the facility.
Strength - you must be able to carry or lift items weighing up to 25 pounds, regularly handling smaller objects.
Rapport - communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Flexible - night, weekend and holiday shifts are all part of the job.
Math - basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Critical thinking - problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
A valid Driver's License.

Responsibilities

Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
Achieve personal and team sales goals as assigned.
Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
Produce monthly reports and sales forecasts for assigned area of responsibility.
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
Promote teamwork and quality service through daily communication and coordination with other departments.
Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
Coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
Perform other duties as assigned.
Serve as "manager on duty" as required.