Position Summary: Provides the overall strategic and operational leadership for the ShandsCair Ground Transport Division. Duties and responsibilities include, but are not limited to: Development and implementation of process improvements Quality management and improvement Staff development and retention Ground Transport infrastructure maintenance and improvement Staffing analysis and planning Identifying and recruiting qualified candidates Annual and post-orientation employee performance reviews Employee performance correction and discipline Maintaining and updating the Ground Paramedic and EMT orientation programs Providing excellent customer service to our internal and external customers Mitigating issues impacting Ground Transport operations Gathering and presenting business intelligence on program operations to program and hospital leadership Evaluating new vehicle monitoring technology for operational feasibility Liaising with partner agencies and companies to provide operational and administrative support Serve as clinical adviser for the program in conjunction with the Medical Director.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees