Manager, Greater Vision

Baptist Children's Home•Kinston, NC

About The Position

The Manager of the Greater Vision Outreach Center in Kinston will oversee the day-to-day operations of the GV Outreach Center, located on the Kennedy Home campus. Duties of this position will include but will not be limited to accepting and recording donations, supervising staff and volunteers, implementing and maintaining direct service programs to clients, stocking and rotating food and supplies, maintaining warehouse safety, coordinating bulk food donations and distribution to BCH service areas and non-profit partners. The Manager will work to build and maintain relationships with staff, volunteers, community non-profits, churches, and partner organizations to promote community engagement and fulfill the purpose of the ministry.

Requirements

Meet general employment qualifications as outlined in the agency’s personnel policies.
Bachelor’s degree and/or a minimum of three years of relative work experience in a human service field.
Basic knowledge and experience in warehouse management.
Experience in recruiting, organizing, and leading volunteers.
Must be proficient in the use of computer and software applications to organize and analyze information, and maintain a database of information gathered.
Have the ability to relate to people and to function as a member of the ministry team.
Proven experience with effective communication and collaboration skills.
Proven experience in effectively managing a wide array of tasks, projects, and responsibilities.
Possess strong team-building and leadership development skills.
Effectively handle and lift various objects weighing up to 60 pounds regularly and 100 pounds occasionally.
Must be organized and able to manage and complete multiple tasks and work independently.
Have the knowledge and skills to fulfill job responsibilities.
Must have a valid driver’s license with a record of safe driving.
Must maintain confidentiality
Manifests in daily action a Christian spirit and lifestyle by incorporating Baptist Children’s Homes’ core values and philosophy
Possess strong interpersonal skills and an awareness of cultural/relational sensitivities
Strong organizational skills with attention to detail
Respect the cultural and socioeconomic diversity of volunteers and clients and strive to create positive relationships within BCH
Maintain a calm, professional demeanor when dealing with the public and/or difficult situations
Use initiative and self-motivation to work productively in an unstructured environment with frequent interruptions and changing priorities
Demonstrate a working knowledge and understanding of
the Institution’s structures, services, policies and procedures.
job performance requirements.
related jobs.
Have a body of knowledge and skills necessary to carry out the responsibilities of the position.
Occupational hazards and safety precautions.
Safe and efficient operation of various types of light and heavy-duty tools as well as standard warehouse equipment such as a pallet jack and forklift.
Participate in staff training opportunities provided by the Institution and any other agencies as requested by the supervisor, and/or required by the State of North Carolina.
Ability to read, analyze, and interpret general information.
Ability to effectively communicate with others, including managers, clients, customers, and the general public.
Excellent mathematical skills and the ability to use software to calculate figures.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and ability to draw conclusions.
Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Must be able to talk and hear both in person and on the telephone.
Complies with agency policies and procedures concerning confidentiality, including payroll, budgeting, and HIPAA regulations involving all aspects of departmental staff information.
The physical demands described here are representative of those that must be met to perform this job successfully.
An individual must be able to perform each essential duty satisfactorily.
While performing the duties of this job, the employee is regularly required to climb, stoop, sit, stand, walk, reach, use fingers, hands, and arms, and lift 60 pounds regularly and 100 pounds occasionally.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

Ensure objectives are met within set timelines and manage plans accordingly
Develop and assist others in developing client action plans and ongoing strategies for clients
Manage software to track all aspects of the GV Outreach Center including clients, inventory, and outcomes
Track Outreach and Evangelism monthly
Attend relevant community meetings; participate in relevant councils, roundtables, and committees
Submit weekly progress report to the Director, Greater Vision Outreach Ministry
Complete the quarterly Performance Quality Improvement (PQI) documents and participate in the PQI program as needed
Participate in COA re-accreditation, as requested by the COA team
Coordinate the use of resources between Greater Vision and Kennedy Home by working with the Manager of Kennedy Home
Share benefits of using the Charity Tracker software with other community service agencies, building the Kinston Area Charity Tracker Network by adding partner agencies
Facilitate training events for the Charity Tracker software
Participate in community resource events to share the services GV provides to the community
Will work under the direct supervision of the Director, Tucker Greater Vision Outreach Ministry
Participates in 90-day and annual performance evaluations
Cooperates with supervisor in establishing performance goals and objectives
Communicates with and keeps supervisor informed and requests conferences as needed
Participates in staff training as requested by the supervisor
Supervise and monitor staff and volunteers
Work in a cooperative relationship with volunteers and the community by representing the institution in a professional, objective, and positive manner
Recruit and provide direct training and coaching to staff and volunteers of the GV Outreach Center - Kinston in all relevant areas of the ministry
Provide direct supervision to Greater Vision team members, including the Services Manager and Receptionist roles
Ensure the center is staffed to support the various areas of operations
Conduct and/or arrange for staff/volunteer orientation and training
Organize and facilitate service projects for volunteer groups
Schedule all tours of the GV Outreach Center
Organize and participate in staff/volunteer recognition programs and special events
Maintain accurate records and provide timely statistical and activity reports on volunteer participation
Maintain employee files including new hire paperwork, training records, confidentiality statements, etc.
Ensure that food donations are properly sorted, stored, rotated and documented
Maintain safety protocols at all times
Ensure the Center is clean and organized
Maintain equipment, ensuring regular maintenance or repairs are completed
Order supplies for the Center as needed
Coordinate deliveries and pick-ups of donations
Maintain a first-in, first-out system of inventory control and storage
Safely operate equipment such as forklifts, pallet jacks, and truck
Oversee client interactions with staff and volunteers
Oversee interactions with partner agencies; building and maintaining positive relationships in the community