Central Region - Manager (GMIT)

TOMMY'S EXPRESS•Sarasota, FL

3h•$50,000•Onsite

About The Position

Tommy's Express is looking for management talent for our Central Region. This is an exciting opportunity for the ideal candidate to join our team in a management role. Only apply if you if have management experience, are mechanically inclined, and the saying "we own it" is meaningful to you. You must live in the Bradenton, Sarasota, Parrish area and only those candidates who complete our video interview screening will be moved onto the next level of interviews. VIDEO INTERVIEW LINK: Please paste this link in your browser and complete our video screening. Only those candidates who complete this will be considered for this role! https://record.interview.video/j/general-manager-in-training-central GM candidates are placed into the General Manager in Training (GMiT) track to develop the skills, knowledge, and leadership capabilities with the eventual goal of stepping into a General Manager role in the TXH car wash environment. This is a structured, time-bound evaluation period with clearly defined and measurable goals and performance expectations. During the GMiT program, the GMiT will rotate through multiple TXH locations training in an AGM or GMiT capacity and partnering with different site leaders to gain broad exposure to General Manager role expectations, operating styles, and site-level leadership challenges. The GMiT will actively perform the core duties of an AGM and/or interim General Manager under guidance and coaching, with performance evaluated against established by the Regional Manager. The GM leads and oversees the development of up to twenty or more employees while serving as a direct resource for operational and personnel related issues. The GM continually drives store conditions, quality car wash execution, profitability, people development, and the highest level of guest service while ensuring objectives align with TXH’s strategy and goals. Responsibilities include hiring, scheduling, and management of staff as well as facilitating training and development. Customer service is the focus of all team members, and the General Manager is tasked with ensuring that all team members strive to set the standard for excellence in that area. The General Manager will report to the Regional Manager and work a rotating, full-time schedule including days, nights, and rotating weekends. The General Manager will take primary responsibility for the overall management and operations of their assigned location which includes, promotions, special events, customer engagement, profitability, equipment maintenance, and other assigned company goals. The General Manager will manage and analyze all financial, business, and operational aspects of the business and meet strategic goals annually. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. We are an innovative company which offers a variety of careers paths, from facility maintenance, retail leadership, district management, accounting and marketing. With a commitment to generosity, Tommy's Express is dedicated to treating co-workers and guests like family. We offer competitive wage and benefits and continue to invest in our family of co-workers and provide them with career advancement and growth opportunities.

Requirements

High school diploma or the equivalent. Bachelor’s degree in business related field preferred.
Minimum 3 years retail management experience; proven leadership ability.
Must possess superior communication and problem-solving skills.
Collaborative with strong influencing and interpersonal skills.
Valid Driver's License with acceptable driving record
Clear status following required background check
Highest level of integrity and ethics, both professional and personal.
Must have experience managing a diverse staff of both full-time, part-time and seasonal employees.
Technical & Mechanical Capacity. Basic understanding and use in Excel and other office applications.
Ability to use a computer, tablet, smart phone, software, and the internet.
Ability to identify business trends and collaborate with cross-functional partners to develop strategic plans and drive results.
Proven ability to lead change while maintaining operational effectiveness.
Very strong written and verbal communication skills.
Strong experience with retail finance, including P&L management.
Ability to work independently while still adhering to company/departmental standards.
Proven ability to hire and develop a high performing team aligned with company goals.
Experience managing personnel matters in accordance with company policies and state and/or local laws.
Experience assessing internal talent and cultivating a strong succession plan.
Demonstrated ability to create an inclusive environment that fosters development of others; supports constructive conflict resolution.
Regularly required to sit stand, reach, bend and move about the facility as needed.
Must be able to lift and carry up to 30 lbs.
Ability to speak and hear.
Requires driving, standing, walking, bending, kneeling, crouching, and climbing ladders.
Ladder safety
Electrical Hazards & Lock-Out, Tag-Out
First Aid
Fall Protection
Personal Protective Equipment

Nice To Haves

Bachelor’s degree in business related field preferred.
Management: 5 years (Preferred)

Responsibilities

Drive sales results by creating strategic plans and initiating actions that maximize efficiencies and eliminate obstacles.
Demonstrate and maintain the highest levels of customer service.
Execute and implement all Company initiatives; clearly communicate objectives/priorities to the team.
Act as the primary point of contact for team/league partners and funnel requests to internal stakeholders as necessary.
Analyze metrics to identify opportunities and make decisions in collaboration with the management team to drive sales and successful initiatives for the store.
Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L.
Advocate of change and shows agility as needed to lead a successful store.
Build strong teams, drive a culture of high performance and engagement that reflects an exceptional customer experience.
Lead the recruitment of full time and part time staff. Manage weekly scheduling, reporting, team meeting, and administrative tasks.
Facilitate equipment maintenance and site audits to ensure a quality product and customer experience.
Create an environment where staff can grow and develop through a robust and engaging onboarding experience, continuous performance feedback, and ongoing developmental opportunities.
Diagnose problems, replace, or repair parts, test and make adjustments to equipment.
Perform ‘Manager on Duty’ responsibilities