Manager, Global Supplier Management

NTT Global Data Centers

23d • Remote

About The Position

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Manager, Global Supplier Management leads global strategic supplier performance initiatives across a diverse IT supplier base, ensuring alignment with organizational goals through effective resource allocation, budget oversight, and standardized engagement models. This role leads a team, resolves complex supplier issues, and drives continuous improvement via performance reviews, service improvement plans, and cross-functional collaboration. The ideal candidate brings advanced knowledge of IT services, contract lifecycle management, financial principles, and risk mitigation, along with strong leadership, stakeholder engagement, and data analysis skills.

Requirements

• Advanced knowledge of the IT industry and the specific products and services relevant to organizational operations.
• Advanced ability to develop and execute a strategic supplier management plan that aligns with the organization's objectives.
• Excellent communication and relationship-building skills to interact effectively with suppliers, internal stakeholders, and senior management.
• Advanced ability to identify, assess, and mitigate various risks associated with supplier relationships.
• Relevant knowledge of legal and compliance requirements related to supplier contracts and relationships.
• Advanced understanding of financial principles and the ability to manage budgets and cost optimization strategies.
• An openness to exploring innovative solutions and technologies that suppliers can bring to the organization.
• Advanced team management skills to oversee a team responsible for supplier management activities.
• Bachelor's degree in supply chain management, marketing, business administration, or a related field.
• 10+years of global experience in related field.
• Advanced demonstrated supplier management experience preferably in a multi-national Information Technology environment.
• Proven stakeholder engagement experience.
• Advanced demonstrated understanding of the contract lifecycle management.
• Proven experience managing expectations when balancing alternatives against business and financial constraints.
• Advanced demonstrated report writing and data analysis (PowerPoint, Word, Excel, Email, Power BI, Teams experience).
• Advanced people management and leadership experience.

Nice To Haves

• ITIL certification is preferable.

Responsibilities

• Leads supplier management activities across global regions, influencing vendor selection, onboarding, and performance optimization in alignment with enterprise-wide sourcing strategies.
• Receives goal-oriented assignments and is expected to use allocated resources and optimize supplier performance to meet these goals.
• Give guidance to team members but allows latitude within organization’s policies and procedures.
• Recommends policy / process changes that affect immediate area.
• Follows procedure when methods for solutions need to be selected.
• Acts as advisor to meet schedules or when technical issues need to be resolved.
• Demonstrates strong negotiation and conflict resolution skills to manage complex supplier relationships and drive win-win outcomes.
• Responsible for schedules and performance requirements.
• Manages budget / supplier spend management.
• Interacts with team members or peers from other areas on matters pertaining to functional areas, to provide support in resolving supplier-related issues.
• Standardizes supplier engagement models across different suppliers and regions.
• Conducts monthly supplier performance reviews and rates suppliers using the supplier performance scorecard.
• Works towards improving supplier performance against Fulfilment and Assurance of Procured Services.
• Implements, monitors, and reports on Supplier Service Improvement Plans.
• Manages and leverages advanced reporting tools (Power BI, Excel) to generate actionable insights from supplier performance data and drive executive-level decision-making.

Benefits

• Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees