Manager Global Readiness

Avetta, LLC

2d • Remote

About The Position

Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
Avetta is seeking a Manager, Global Readiness to own the Global Readiness function and lead the team responsible for end-to-end preparedness for global launches and ongoing operations across markets. This role drives cross-functional planning, governance, and performance measurement across readiness domains including data storage and residency, platform and tooling readiness, billing and invoicing, content development and deployment, supplier engagement, QA, and support readiness.
This is a senior leadership role responsible for ensuring the global experience is planned, sequenced, tracked, and continuously improved, and that launch timelines reflect a fully localized and compliant experience—not English-first delivery assumptions.
Reporting to the Sr. Director, Localization and Global Readiness, this role works across geographies and functions and provides executive-level visibility into readiness risks, trade-offs, and outcomes while building scalable operating models to support global growth.

Requirements

• Bachelor’s degree in Business, International Studies, Localization, Operations, or equivalent experience
• 10 years of experience supporting global product launches, international expansion, or large-scale cross-functional programs in SaaS or technology-driven environments
• 5 years of people management experience, including leading and developing high-performing teams across functions and/or geographies
• Demonstrated ability to lead across regions, functions, and cultures using influence rather than direct authority
• Strong understanding of localization and internationalization, regulatory/compliance considerations, and global SaaS operational readiness (including billing, tax, support, and data residency impacts)
• Proven experience defining operating models, SOPs, governance routines, and success metrics in complex environments
• Excellent communication, analytical, and stakeholder-management skills, including executive-level reporting and escalation management

Nice To Haves

• Experience building dashboards and using outcome metrics to drive prioritization, tradeoffs, and continuous improvement is preferred

Responsibilities

• Own and evolve the Global Readiness operating model, including readiness criteria, stage gates, sequencing, and success metrics across the end-to-end customer experience (sales through onboarding and ongoing operations)
• Lead and develop a Global Readiness team, including hiring, coaching, performance management, and setting execution standards for program delivery
• Establish and maintain cross-functional readiness SOPs and governance across data residency/storage, tools and platform readiness, billing/invoicing, content development and deployment, supplier engagement, QA, and support readiness
• Partner with Product, Legal, Billing, Tax, Compliance, Localization, Support, Sales, and Client teams to ensure global requirements are identified early and incorporated into roadmap and launch planning
• Ensure global launch plans and timelines account for full localization and compliance requirements, including regional readiness dependencies and operational constraints
• Provide executive-level visibility into global readiness risks, trends, trade-offs, and performance through dashboards, KPIs, and outcome reporting
• Identify systemic patterns across clients, products, and regions; drive prioritization and preparedness based on business impact and launch criticality
• Lead readiness planning and execution for strategic launches and high-complexity expansions; engage directly in escalations where global risk warrants senior involvement
• Establish and run readiness governance routines (e.g., launch readiness reviews, risk forums, decision logs, retrospectives), ensuring timely decisions and accountability across stakeholders
• Drive continuous improvement across the readiness lifecycle by standardizing playbooks, reducing cycle time, improving predictability, and increasing reuse of readiness artifacts
• Represent Global Readiness in executive planning, GTM discussions, and strategic client engagements, ensuring global considerations are reflected in business decisions
• Ensure QA and support readiness are integrated into launch planning, including validation processes, enablement needs, and operational handoffs

Benefits

• health, dental and vision insurance
• 401(k)
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Manager