Manager, Global Onboarding

HighLevel

5d • Remote

About The Position

This role will own and elevate the global onboarding experience across India, the US, EOR regions, and all HighLevel entities. This role sits at the intersection of People Operations, IT, Talent Acquisition, and Compliance, ensuring a seamless flow from offer acceptance to activation. You will build, optimize, and scale onboarding operations that support rapid hiring, global expansion, and a world-class employee experience. This position is ideal for someone who thrives in fast paced, high growth SaaS environments, loves building structure from ambiguity, and can balance strategic design with hands-on execution.

Requirements

• 8+ years of experience in global onboarding or HR operations, preferably in a fast-paced SaaS or tech environment, including at least 2+ years of team management experience
• Proven experience designing and scaling onboarding programs across multiple countries and time zones.
• Strong understanding of global compliance requirements and HR operational workflows.
• Expertise with HR tech stacks (Darwinbox, ADP, WorkBright, Checkr, OnGrid, EOR Platforms-Deel/remote) Stellar project management, communication, and stakeholder partnership skills.
• Analytical mindset with the ability to translate data into operational improvements.
• Empathy, cultural awareness, and passion for creating exceptional employee experiences.

Responsibilities

• Global Program Design and Process Optimization
• Operational Excellence
• New Hire Experience & Cultural Integration
• Compliance, Documentation & Regional Alignment
• Stakeholder & Manager Enablement
• Managing and Developing the Team

Benefits

• Play a pivotal role in shaping the first impression of every new employee across the globe.
• Work in a hyper-growth SaaS environment where speed, innovation, and operational excellence matter.
• Collaborate with People Ops, IT, Leadership, and cross-functional teams on high-impact programs.
• Be part of a culture that values ownership, continuous improvement, and people-centric experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees