Manager - Global Dealer Audit Risks, Insights & Operations

General Motors•Detroit, MI

12d•Hybrid

About The Position

Dealer Audit plays a crucial role in ensuring the integrity of GM Dealer operations and providing assurances for the funding intended to drive strategic market initiatives and fulfill our warranty obligations. We are seeking a dynamic and experienced Manager to lead our Dealer Audit Risk, Insights & Operations function. This individual will be a proven people leader responsible for developing Dealer Audit’s Risk Assessment, leveraging audit methodologies to build a strategic audit plan and delivering actionable insights to the business. The ideal candidate will demonstrate exceptional leadership, operational excellence, and the ability to foster positive relationships and team cohesion. They will also embody the principles of strategic thinking, including anticipating challenges, interpreting complex data, being decisive, aligning stakeholders, and continuously learning and adapting.

Requirements

Bachelor’s degree in Accounting, Finance, Business, or related field.
10+ years of audit, consulting, or manufacturer‑side dealership operations experience (e.g., GM or other OEMs)
7+ years of leadership experience with a demonstrated ability to provide clarity amid ambiguity and effectively develop talent.
Proven ability to integrate data analytics and emerging technologies into audit practices.
Strong understanding of risk management strategies and tactics.
Excellent communication, leadership, and problem-solving skills.
Proven ability to manage complex projects and initiatives.
High integrity, intellectual curiosity, and ability to thrive in ambiguity.

Nice To Haves

Advanced Degrees: Graduate degree in Accounting, Finance, Business Administration, or related field.
10+ years of Leadership experience, demonstrating ability to drive change and develop new policies and processes in support of functional and company strategies.
Professional certification such as CPA, CFA, or CIA is strongly preferred.
Strong understanding of relevant regulatory and contractual requirements.
Relevant industry experience in automotive OEM.
Practical knowledge of audit methodology from audit initiation through action plan validation.
Advanced knowledge of audit software and tools, data analytics, and risk management systems.
Advanced knowledge of GMAS specific tools, resources and requirements.

Responsibilities

Drive the development of an effective Continuous Business Monitoring and Risk Assessment Process
Support the Dealer Audit Director by ensuring the development and execution of a comprehensive program of audit work.
Lead the development of an annual risk assessment and audit plan.
Develop a deep understanding of GM Dealer operations worldwide and provide analytic and risk assessment support to international Dealer Audit operations.
Understand the key components of risk within the business and ensure that you are reviewing and testing the appropriate areas.
Ensure audit projects address GM & GMAS key strategic and business objectives based on understanding of appropriate business aspects, risks, potential fraud, performance requirements and control processes and systems.
Collaborate with leadership team to align audit practices with organizational goals.
Deploy AI, other advanced tools and next‑generation audit techniques to deliver deeper risk insights and drive continuous improvement.
Lead collaboration with the Data & Analytics team by clearly communicating the vision, business risks, and functional needs.
Lead development of comprehensive audit analyses for Executive reviews and coordination with key stakeholders.
Lead development of Board of Director & Senior Leadership communications.
Influence commercial policies through relationships that are built on respect, trust, and confidence in audit insights.
Lead Dealer Audit Operations by driving the vision for tools and resources needed to elevate and communicate the team’s work and driving cohesiveness and collaboration.
Build strong relationships to interface with the business and other GM Audit Service lines.
Ensures ongoing awareness of industry trends, leading practices, and requirements, and holds responsibility for maintaining full functional compliance.