Manager, Global Communications, Social Media

Edwards Lifesciences • Irvine, CA

1d • $105,000 - $148,000 • Onsite

About The Position

Manager, Global Communications (Social Media) Patients are at the heart of everything we do. Our Communications professionals are passionate storytellers, engaging with colleagues, medical professionals, and the media to connect with meaning and authenticity. You’ll build your creative and strategic initiative to influence Edwards’ many varied audiences and ensure our culture continues to thrive and inspire. Join us to improve quality of care and health outcomes for patients around the world. Position Summary: Manages the execution of corporate social media and related global communications content to inform, educate, and positively impact priority audiences. Accountable for content planning, channel performance, stakeholder alignment, and adherence to Edwards brand, legal, regulatory, and quality requirements.

Requirements

• Bachelor’s degree in Communications, Journalism and/or Public Relations, Marketing, or related field (or equivalent work experience per Edwards criteria).
• 8+ years of progressive experience in communications, corporate social media, digital content, or related fields, channel strategy and measurement.

Nice To Haves

• Demonstrated ability to execute communications strategy, translate business priorities into channel plans, and drive measurable outcomes.
• Expertise in visual storytelling and content development across formats (copy, design, animation, video), with the ability to provide creative direction and quality control.
• Strong program and project management expertise, including scoping, resourcing, timeline management, and risk/issue management across multiple concurrent workstreams.
• Advanced stakeholder management skills, including consultative intake, influence, and executive-ready communication.
• Experience applying measurement and evaluation practices for internal and/or external channels; ability to synthesize insights into clear recommendations.
• Proficiency with Microsoft 365 tools (e.g., Word, PowerPoint, Excel, Teams, SharePoint) and commonly used digital content tools; experience with Adobe Creative Cloud (or equivalent) preferred.
• Excellent written and verbal communication skills with strict attention to detail and strong editorial judgment.
• Ability to bring simplicity to complex information, tailoring tone, content, and format to diverse audiences.
• Knowledge of communications processes and an ability to apply Edwards policies, procedures, and brand standards; ensures appropriate reviews/approvals are completed.
• Strong problem-solving, organizational, analytical, and critical thinking skills; ability to manage competing priorities in a fast-paced environment.
• Ability to interact professionally with all organizational levels, including senior internal and external personnel on significant matters requiring coordination.
• Adheres to all company rules and requirements (e.g., Environmental Health & Safety rules) and takes adequate control measures in preventing injuries to self and others, and in protecting the environment and preventing pollution under span of influence/control.

Responsibilities

• Support the ongoing development and execution of the corporate social media and digital storytelling strategy for Edwards by contributing to annual and campaign-level channel plans and, governance processes, ensuring alignment with business priorities, the global communications strategy, and emerging trends.
• Lead integrated content planning and execution across relevant channels (e.g., social platforms) as applicable, ensuring the right message reaches the right audience at the right time.
• Assist with the creation and production of original, on-brand content, including infographics, digital artwork, animation, and video, while adhering to standards and maintaining consistency across channels.
• Support team with communications project management for key initiatives by helping define scope, timelines, and review/approval processes; assist in tracking dependencies, risks, and stakeholder needs to support on-time, quality delivery.
• Evaluate measurement frameworks (KPIs, dashboards, reporting cadences, channel performance and content effectiveness); translate insights into recommendations, optimizations, and executive-ready readouts.
• Leverage feedback mechanisms (surveys, engagement analytics, online tracking, listening tools) to anticipate stakeholder needs, identify trends, and drive continuous improvement.
• Work cross-functionally in collaboration with Brand, Marketing, HR, Quality/Compliance, Legal, Regulatory, and business leadership, driving alignment of communications with enterprise priorities and ensuring full compliance with policies and approval processes.
• Develop and manage channel and content governance, including standards, templates, playbooks, asset libraries and content.
• Serve as the owner of employee advocacy capability development by creating and maintaining training plans and curriculum, facilitating training tied to key initiatives, and driving coaching, feedback, and knowledge transfer across teams.
• Manage external partners (e.g. platform vendors) as applicable: define requirements and deliverables, review work product, ensure budget and timelines are met, and maintain quality standards.
• Support response and time-sensitive communications as needed, ensuring rapid coordination, consistent messaging, and appropriate escalation.
• Perform other duties as assigned by management.

Benefits

• Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees