Communications Specialist, Social Media

ICF • Reston, VA

1d • $61,232 - $104,094 • Remote

About The Position

ICF is seeking a Communications Specialist focused on social media to join our team. If you’re passionate about social media, analytics, and the positive impact they can have in solving challenges, we’d love to talk to you. This position is remote, though candidates located on the U.S. East Coast are preferred. In this role, you will be responsible for executing social media initiatives. You will work closely with clients and internal teams to ensure social media content, posts, and campaigns are strategic, engaging, and aligned with each client’s mission and objectives.

Requirements

• Bachelor’s degree in business, communications, media, or related field and 2 or more years of relevant experience; OR Master’s degree (or higher) in business, communications, media, or related field and at least one (1) year of relevant experience.
• Ability to obtain and maintain a Public Trust; must reside in and be authorized to work in the U.S.
• Must be a US Citizen per federal contract requirements

Nice To Haves

• Proficiency in graphic or video editing tools (Canva, Adobe Creative Suite, etc.) to support rapid content needs.
• Familiarity with analytics platforms (native and third-party such as Sprout Social, Brandwatch, Sprinklr, or Hootsuite).
• Experience working on federal government contracts, government communications setting, or highly regulated industry.
• Strong writing, editing, and proofreading skills.
• Proven ability to work in fast-paced environments, manage multiple projects, and meet deadlines.
• Familiarity with crisis communications and rapid response on social media.
• Exceptional written and verbal communication abilities.
• Highly organized and capable of managing multiple priorities in a fast-paced client environment.

Responsibilities

• Work closely with account teams to develop and execute social media plans and editorial calendars.
• Create social media content, including copy, creative, and video for various platforms.
• Schedule, publish, and monitor social media content using third-party software, ensuring timely distribution and managing responses.
• Manage analytics for client programs and provide actionable recommendations for improvement.
• Manage a regular cadence of responses to comments on social media platforms.
• Collaborate with creative, paid media, analytics, and client POCs to deliver integrated campaigns.
• Conduct social listening searches and generate reports with insights and recommendations.
• Stay up to date with social media trends and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level