Manager, Global Clinical Solutions (GCS)

AstraZeneca • Durham, NC

3d • Hybrid

About The Position

Global Clinical Solutions powers the services and technology that enable AstraZeneca's clinical development at scale. As a GCS Manager, you will coordinate, lead, and continuously improve the processes, systems, and services that help teams deliver clinical programs to time, cost, and quality—across all delivery models. You'll own improvements end to end, guide best practice, and serve as a go-to expert in your GCS domain.

Requirements

• Education: University degree in a related discipline (biological/health sciences preferred) or equivalent experience.
• Delivery discipline: Strong project management, organisation, and analytical skills; proven track record delivering to time, cost, and quality.
• Communication: Excellent English, stakeholder management, and presentation skills; able to influence without authority.
• Ways of working: Collaborative, proactive, and curious; effective risk/issue management and governance navigation; shares lessons learned to drive adoption.
• Process excellence: Experience with Lean Six Sigma or similar, root-cause analysis, and process improvement.
• Quality mindset: Exposure to Quality Systems/Management and process definition, ideally in an information systems context.
• Domain knowledge: Experience across clinical development; 2+ years in drug development within pharma/clinical settings; understanding of ICH-GCP in study delivery.
• Global scope: Experience working in complex, multinational environments.

Responsibilities

• Lead service delivery: Coordinate and deliver GCS services, lifecycle management, and business continuity for projects, services, and technology.
• Enable users: Provide expert support and training, facilitate knowledge sharing, define best practice, and keep stakeholders aligned across GCS and AZ.
• Improve how we work: Analyze processes/tools to identify efficiency and effectiveness gains; build business cases and manage lean improvement projects from plan to measurable outcomes.
• Be the subject-matter hub: Act as a knowledge source for one or more GCS areas; support implementation of change across functions and teams.
• Track performance: Monitor program efficiency and delivery to targets; manage risks and issues, escalating through governance to unlock rapid solutions.
• Build capability and culture: Train colleagues in continuous improvement, grow team capabilities, and embed a learning mindset with robust knowledge management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees