Manager, Global Clinical Solutions (GCS)

AstraZeneca•Durham, NC

3d•Hybrid

About The Position

Global Clinical Solutions powers the services and technology that enable AstraZeneca’s clinical development at scale. As a GCS Manager, you will coordinate, lead, and continuously improve the processes, systems, and services that help teams deliver clinical programs to time, cost, and quality—across all delivery models. You’ll own improvements end to end, guide best practice, and serve as a go-to expert in your GCS domain. What you’ll do Lead service delivery: Coordinate and deliver GCS services, lifecycle management, and business continuity for projects, services, and technology. Enable users: Provide expert support and training, facilitate knowledge sharing, define best practice, and keep stakeholders aligned across GCS and AZ. Improve how we work: Analyze processes/tools to identify efficiency and effectiveness gains; build business cases and manage lean improvement projects from plan to measurable outcomes. Be the subject-matter hub: Act as a knowledge source for one or more GCS areas; support implementation of change across functions and teams. Track performance: Monitor program efficiency and delivery to targets; manage risks and issues, escalating through governance to unlock rapid solutions. Build capability and culture: Train colleagues in continuous improvement, grow team capabilities, and embed a learning mindset with robust knowledge management. What you’ll bring Education: University degree in a related discipline (biological/health sciences preferred) or equivalent experience. Delivery discipline: Strong project management, organisation, and analytical skills; proven track record delivering to time, cost, and quality. Communication: Excellent English, stakeholder management, and presentation skills; able to influence without authority. Ways of working: Collaborative, proactive, and curious; effective risk/issue management and governance navigation; shares lessons learned to drive adoption. Process excellence: Experience with Lean Six Sigma or similar, root-cause analysis, and process improvement. Quality mindset: Exposure to Quality Systems/Management and process definition, ideally in an information systems context. Domain knowledge: Experience across clinical development; 2+ years in drug development within pharma/clinical settings; understanding of ICH-GCP in study delivery. Global scope: Experience working in complex, multinational environments. Are you interested in working at AZ, apply today! AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing [email protected]. #LI-Hybrid Date Posted 20-Dec-2025 Closing Date 04-Jan-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form. AstraZeneca is a global, science-led, patient-focused biopharmaceutical company. We focus on discovering, developing and commercialising prescription medicines for some of the world’s most serious diseases. But we are more than one of the world’s leading pharmaceutical companies. At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. To embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. There is no better place to make a difference in medicine, patients, and society. An inclusive culture where you will connect different thinking to generate new and valuable opportunities. Where you will find a commitment to lifelong learning, growth and development for all. Our Inclusion & Diversity (I&D) mission is to create an inclusive and equitable environment where people belong, using the power of our diversity to push the boundaries of science to deliver life-changing medicines to patients. Inclusion and diversity are fundamental to the success of our company, because innovation requires breakthrough ideas that only come from a diverse workforce empowered to challenge conventional thinking. We’re curious about science and the advancement of knowledge. We find creative ways to approach new challenges. We’re driven to make the right choices and be accountable for our actions. As an organisation centred around what makes us human, we put a big focus on people. Across our business, we want colleagues to wake up excited about their day at the office, in the field, or in the lab. Along with our purpose to bring life-changing medicines to people across the globe, we have a promise to you: to help you realise the full breadth of your potential. Here, you’ll do work that has the potential to change your life and improve countless others. And, together with your team, you’ll shape a culture that unites and inspires us every day. This is your life at AstraZeneca.

Requirements

University degree in a related discipline (biological/health sciences preferred) or equivalent experience.
Strong project management, organisation, and analytical skills; proven track record delivering to time, cost, and quality.
Excellent English, stakeholder management, and presentation skills; able to influence without authority.
Collaborative, proactive, and curious; effective risk/issue management and governance navigation; shares lessons learned to drive adoption.
Experience with Lean Six Sigma or similar, root-cause analysis, and process improvement.
Exposure to Quality Systems/Management and process definition, ideally in an information systems context.
Experience across clinical development; 2+ years in drug development within pharma/clinical settings; understanding of ICH-GCP in study delivery.
Experience working in complex, multinational environments.

Responsibilities

Lead service delivery: Coordinate and deliver GCS services, lifecycle management, and business continuity for projects, services, and technology.
Enable users: Provide expert support and training, facilitate knowledge sharing, define best practice, and keep stakeholders aligned across GCS and AZ.
Improve how we work: Analyze processes/tools to identify efficiency and effectiveness gains; build business cases and manage lean improvement projects from plan to measurable outcomes.
Be the subject-matter hub: Act as a knowledge source for one or more GCS areas; support implementation of change across functions and teams.
Track performance: Monitor program efficiency and delivery to targets; manage risks and issues, escalating through governance to unlock rapid solutions.
Build capability and culture: Train colleagues in continuous improvement, grow team capabilities, and embed a learning mindset with robust knowledge management.

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