Manager, Gift Administration

Arcadia UniversityGlenside, PA
8d

About The Position

The Manager, Gift Administration and Stewardship (MGAS) is an essential role for the Division of University Advancement. This position handles much of the day-to-day administration of gift and constituent records, while also refining our business processes and identifying procedural gaps. The MAGS serves as a necessary internal control to ensure that we have independence between the agents receiving, depositing, and recording checks and other contributions. The MGAS also has important post-gift stewardship activities, sending gift acknowledgements to ensure donors are recognized quickly for their contributions. Beyond this, the MGAS proactively monitors multiple channels through which gifts are received, ensuring that gift processing and acknowledgement happens in a timely fashion. The MGAS also functions as a liaison with Finance to ensure that gift-related questions pertaining to the general ledger are resolved efficiently and according within Arcadia's accounting framework. This also frees the Director of Reporting, Donor and Data Analytics to work on structural issues within the database and devote more time to analysis and processing requests for information from within the Division and from our partners across campus. Location: Glenside

Requirements

  • Minimum Qualifications: Associates degree (Bachelor's preferred)
  • 1-3 years of directly related experience involving basic accounting knowledge and a high degree of data entry skills.
  • Ability to learn and adapt quickly to new software.
  • Demonstrated experience working with relational database applications.
  • High level of proficiency with Microsoft Office Suite required (especially Excel and Word).
  • Familiarity with and ability to navigate web-based email and calendar systems.
  • Ability to manage the use, storage, and input of data in a computerized management information system in conjunction with effective and appropriate paper and digital file maintenance, in compliance with University policy, as well as applicable laws related to data storage, donor privacy, and other guidelines.
  • Must be detail oriented and demonstrate the ability to maintain accurate records with a high level of accuracy and the ability to perform data entry for sustained periods of time.
  • Possess strong organizational and time management skills; ability to prioritize and multi- task in a fast-paced environment and independently handle multiple priorities, projects, and meet critical deadlines in a timely manner despite frequent interruptions and strict time constraints while maintaining flexibility.
  • Excellent proofreading, spelling, interpersonal, verbal and written communication skills.
  • Critical thinking, good judgment, impeccable attention to detail, commitment to accuracy, and knowledge of the University and its goals are essential.
  • Must demonstrate the ability to maintain the highest standards of integrity and confidentiality.
  • Ability to work independently as well as establish and maintain harmonious relations with other staff, faculty, students, alumni, volunteers and donors.

Nice To Haves

  • Experience with CRM fundraising software (Raiser's Edge preferred) and Crystal Reports in a not-for-profit fundraising environment; and Fundriver's Impact
  • Familiarity and experience in a Development office

Responsibilities

  • Entry of all charitable gifts and commitments to the appropriate constituent record, adding appeal codes and processing gifts to the codes, and that recording of all hard and soft credits and their applicable relationship manager credit. This will include commitment fulfillment schedules for multi-year commitments.
  • Generates lists, gift reports (daily, weekly, and monthly) to create checks and balances for gift entry, follows policies that guide gift entry to ensure that the database effectively captures donor gift information and activity, including bio informational updates.
  • Prepares monthly reconciliation of gift income for the UA Leadership and University Controller; prepares calendar year end and fiscal year end pledge reports; also prepares reports in advance of quarterly board meetings for Beaver College Foundation and Arcadia University.
  • Prepares daily reconciliation of all commitments and cash receipts: i.e., checks, cash, realized bequests and bequest intentions, credit card charges, fully executed commitments, and the calculations of final gift value for gifts of appreciated securities for daily gift posting.
  • Applies resource tools (Omatic products) to guide reconciliation from Give Campus and other supporting tools and resources.
  • Supports the soliciting team to issue pledge reminders in advance of pledge payment due date to support collection of outstanding pledge payments and impact Cash Received.
  • Runs periodic reports on gift activity, monthly gift, and mini-initiative and campaign reports; produces various reports pertaining to the gift entry process, including departmental "Batch-Edit," "Gift Validation," and "Posting Control" reports.
  • Prepares and distributes daily gift detail report to University Advancement team; evaluates, sorts, and to maintains all charitable gifts made to the University

Benefits

  • Arcadia offers a competitive benefits package that includes excellent healthcare, generous tuition benefits for employees and their families, retirement benefits, health and wellness programs and resources, and much more.
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