Manager - First Impressions

HGC•Cincinnati, OH

6d•Onsite

About The Position

Our First Impressions Manager is the welcoming face and voice of Huseman Group. You set the tone the moment someone walks through our doors or calls our office. Every team member, job candidate, client, and partner should feel the Huseman Way immediately: warm, polished, professional, and genuinely caring. This is not a passive front desk role. It’s a high-energy, high-visibility position for someone who takes pride in creating an exceptional experience and keeping the day-to-day rhythm of the office running smoothly. We’re looking for the kind of person who brings great attitude, strong judgment, and natural ownership. Someone who thrives in a people-first environment, adapts quickly, and genuinely wants to be part of a team that cares about doing things the right way. A LEGACY OF BUILDING CAREERS! Huseman Group wants to see you succeed. As a relationship-driven company, Huseman Group builds connections with and between our Team Members. We believe in the importance of recognizing that our employees are multifaceted individuals, with families, hobbies, and lives beyond work. At Huseman Group, we strive to work hard while also maintaining a healthy work-life balance. We celebrate our accomplishments as a team, support each other's successes, and aim to make a positive impact on our clients and community. Our full-time positions offer ample Paid Time Off, competitive salaries, and a supportive work environment where your thoughts and ideas are valued.

Requirements

High School Diploma or GED required.
1+ year of administrative experience in an office setting.
Strong interpersonal and communication skills.
Excellent organization and ability to manage multiple priorities with accuracy.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort using modern workplace technology tools.
Professional demeanor, reliability, and pride in delivering exceptional service.

Responsibilities

Serve as the first point of contact for visitors, calls, and emails, delivering a professional, welcoming, and efficient experience.
Create a seamless and memorable interaction for every guest, whether in person or virtually.
Manage call routing and front desk communications with strong phone professionalism.
Coordinate meeting logistics, visitor needs, and conference room setup.
Maintain reception and shared spaces so they remain tidy, inviting, and thoughtfully enhanced.
Help foster a welcoming, inclusive office environment where people feel cared for and supported.
Support logistics for company meetings, celebrations, and special initiatives.
Sort and distribute mail, manage deliveries, and maintain office and kitchen supplies.
Keep shared spaces organized, stocked, and running smoothly.
Serve as a flexible, dependable resource across Group Services teams as priorities shift.
Assist Business Development with client meeting preparation, scheduling, and coordination of client-facing events such as ribbon cuttings, groundbreakings, and milestone celebrations.
Provide logistical support for Talent, Engagement, and training initiatives during peak periods.
Finance: Scan and distribute invoices, lien waivers, and notices; maintain logs of incoming checks and licensing documentation.
Risk: Organize insurance and compliance materials and track renewal deadlines.
Talent: Support onboarding logistics, training coordination, compliance tracking, and engagement surveys.