Manager, Financial Planning & Analysis (FP&A)

TicketManager•New York, NY

23h•$125,000 - $150,000•Onsite

About The Position

TicketManager is hiring an FP&A Manager to serve as a key business partner to the CFO and leadership team. This role is responsible for building and owning TicketManager's financial planning, budgeting, forecasting, reporting, and analysis as the company rapidly scales. The FP&A Manager will be the single source of truth for financial performance and business metrics, partnering with Sales, Customer Success, Operations, Product, Engineering, and People teams to provide data-driven insights that inform strategic decisions. This leader will build and maintain financial models, develop executive reporting, and translate complex data into clear, actionable recommendations. TicketManager recently closed on a private equity investment in mid-2025 and has set ambitious growth plans for the coming years. This role will have material exposure to the CEO, private equity investment team, and the Board of Directors. This is a high-impact, hands-on role for someone who thrives in a fast-paced, high-growth environment. The ideal candidate brings strong financial modeling skills, business partnership instincts, and the ability to build scalable processes from scratch. You'll have significant ownership and visibility across the organization.

Requirements

Bachelor's Degree Required, preferred focus in Finance, Accounting, Economics, or a related field.
3-6 years of progressive finance experience in FP&A, with a focus on high-growth SaaS, technology, or enterprise services companies (Ideal candidate profile: 2 years as an Investment Banking Analyst followed by 2-4 years in FP&A at a software company)
Advanced proficiency in Excel with strong financial modeling, forecasting, budgeting, and variance analysis skills.
Experience with ERP systems (Sage Intacct preferred; NetSuite, QuickBooks, or similar also valued), CRM platforms (Microsoft Dynamics preferred; Salesforce or HubSpot also valued), and BI/reporting tools (Power BI preferred; Tableau, Looker, or similar also valued).
Deep understanding of SaaS business models and metrics including revenue recognition (ASC 606), ARR/bookings/billings dynamics, unit economics, LTV, CAC, cohort analysis, and subscription metrics.
Proven ability to interpret complex data, identify trends and drivers, and translate analysis into actionable insights and strategic recommendations.
Excellent written and verbal communication skills with the ability to present financial concepts clearly to both finance and non-finance audiences.
Strong relationship-building skills with the ability to serve as a trusted advisor to cross-functional leaders and influence decision-making.
Comfortable operating in ambiguity, taking initiative, and building scalable processes and frameworks from scratch.
High degree of ownership, attention to detail, and commitment to accuracy and quality of deliverables.

Responsibilities

Own the annual budgeting process, quarterly sales and expense forecasts, and rolling 12-18 month financial projections across all functions.
Design and maintain driver-based financial models for revenue, bookings, expenses, and headcount that support strategic planning and scenario analysis.
Partner with department leaders to translate business plans into financial assumptions, identify risks and opportunities, and ensure accountability to budget.
Develop financial models to evaluate strategic initiatives including pricing changes, new product launches, market expansion, and investment decisions.
Serve as the single source of truth for financial performance, delivering monthly business reviews, variance analyses, and KPI tracking to the executive team.
Build and maintain dashboards in Power BI to track key SaaS metrics including ARR, bookings, churn, renewal rates, CAC, LTV, unit economics, and cohort performance.
Translate complex financial data into clear, actionable insights and recommendations that inform business strategy and operational decisions.
Identify trends, risks, and opportunities in the business and proactively surface them to leadership with supporting analysis.
Act as a trusted business partner and financial advisor to the CFO and department leaders across Sales, Customer Success, Operations, Product, Engineering, and People.
Partner with Sales leadership on sales planning, pipeline forecasting, bookings-to-revenue modeling, and go-to-market efficiency.
Collaborate with Product, Engineering, and Operations teams to assess investment tradeoffs, prioritize initiatives, and measure ROI.
Support Board and investor reporting including preparation of materials, financial narratives, and ad hoc analyses.
Build scalable FP&A processes, reporting frameworks, and documentation to support the company's growth.
Drive adoption of planning and analytics tools integrated with core systems including Sage Intacct (ERP), Microsoft Dynamics (CRM), and Power BI (reporting).
Establish and enforce data standards, reporting cadences, and accountability mechanisms to ensure timely, accurate financial information.
Build cross-functional alignment on definitions, metrics, and reporting to ensure consistency across the organization.