Manager - Financial Operations

Corpay • Richmond, VA

1d • Hybrid

About The Position

Corpay is currently looking to hire a Manager – Financial Operations with our growing Banking and Financial operations team. This position falls under our Corporate Services line of business and is located in Richmond, VA on a hybrid basis. The Financial Operations Manager oversees the daily execution of funding processes, banking activities, and payment workflows. This role manages specialists responsible for ACH processing, check follow‑up, refunds/reissues, file approvals, and exception handling. The Manager ensures treasury‑connected responsibilities are completed accurately and timely while maintaining strong internal controls and high‑quality client/vendor support. You will report directly to the VP Banking and Financial Operations and regularly collaborate with the wider banking and financial operations, Treasury and F&A teams.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or related field (or equivalent experience)
• 3–5 years in financial or treasury operations
• Strong Excel and troubleshooting capabilities
• Banking & treasury operations (ACH rules, NOCs, returns, stale checks)
• Quality assurance and audit readiness
• System proficiency in banking portals, payment systems, and reconciliation tools
• Cash‑management concepts and liquidity timing
• Banking platform fluency and audit/reporting artifacts
• Regulatory awareness (e.g., NACHA; check rules at a conceptual level)
• Structured problem solving and root‑cause analysis
• Disciplined process execution and continuous improvement
• Clear, timely communication with stakeholders
• Adaptability in a fast‑paced, high‑volume environment
• Customer focus with professional demeanor

Nice To Haves

• Prior people‑leadership experience
• Experience with payment risk controls and bank portal administration

Responsibilities

• Managing workload, task delegation, and performance of Specialists and Analysts.
• Monitoring daily banking activities including NOCs, returned items, and outstanding payment follow‑up; clear exceptions within SLA.
• Oversee funding file preparation, batch approvals, and payment‑file creation.
• Reviewing and approve refunds, reissues, stop‑pay/void requests per policy and authority limits.
• Maintaining reconciliation and control routines; monitor missed‑funding and stale‑check dashboards.
• Handling escalations requiring additional research and cross-department coordination.
• Train new team members and reinforce documented SOPs across payment and cash‑movement workflows.
• Collaborating with Treasury, Finance, and IT to resolve issues and implement improvements.
• Track team KPIs, quality metrics, and cycle times; provide coaching and feedback.

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrolment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Manager