Manager, Finance Operations

Cardinal Health

22h•Remote

About The Position

What Finance Operations contributes to Cardinal Health Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets. Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense. Responsibilities Lead and manage complex Pricing Transformation initiatives focused on improving the customer pricing experience, reducing profit leakage, and mitigating chargeback write-offs and negative margin. Drive strategic analysis of large, complex datasets related to pricing disputes, chargebacks, and negative margin to identify root causes, trends, and significant opportunities for process improvement and financial recovery. Champion the development and implementation of innovative, data-driven solutions and process improvements to address complex financial and operational challenges within pricing and chargebacks. Partner extensively with cross-functional teams including FP&A, Chargeback, Pricing, Supplier Agreements, Credit and Collections, AP, Sourcing, Master Data, Customer Service, Sales, IT, and other upstream/downstream stakeholders to drive consensus and deliver impactful solutions. Lead the partnership with internal IT and transformation stakeholders to design, develop, and implement IT-funded solutions aimed at enhancing pricing accuracy, customer experience, and financial controls. Develop and implement comprehensive strategies to improve customer experience, optimize pricing processes, and mitigate financial loss across the USMPD portfolio. Ensure compliance with SOX and internal control policies, actively contributing to their development and refinement. Prepare, deliver, and defend strategic presentations and communications to senior leadership, providing insights on transformation initiatives, financial performance, and key recommendations. Provide expert guidance and mentorship to less experienced colleagues, fostering a culture of continuous improvement and development. Interact and negotiate effectively with peers, customers, GPO partners, and suppliers at various management levels, including senior management, to achieve project objectives and resolve complex issues. Proactively identify and resolve potential roadblocks in complex projects of large scope, ensuring timely and successful delivery. Oversee and ensure the effective interaction with on and offshore support teams to meet process performance goals and project deliverables. Handle sensitive situations and/or information with the highest level of professionalism and discretion. Travel up to 10% This role directly impacts the customer/supplier experience and company financial performance by: Leading strategic initiatives to identify and mitigate risks associated with improving customer pricing experience and reducing profit leakage through chargebacks and negative margin. Collaborating with internal and external stakeholders to resolve complex, high-impact issues and drive systemic improvements. Driving the development and implementation of policies and procedures that enhance financial efficiency, compliance, and the overall customer pricing experience. Key Performance Indicators: Chargeback Write-Off Amount Negative Margin Loss Chargeback Rejection Rate Customer EDI Match Rate Tracking and Metrics of New Process/Tools Implementation and Impact

Requirements

Bachelor's degree in related field, or equivalent work experience, preferred
8-12 years of experience, preferred
6+ years of progressive experience in finance operations, preferred, with a strong focus on pricing transformation, contract management, chargeback revenue recovery, and mitigation, preferred
In-depth knowledge of medical production distribution industry standards around contract management, customer relationship management, sales, and operations functions.
Demonstrated strong project management skills, including the ability to lead and manage multiple complex projects simultaneously, influencing cross-functional stakeholders.
Proven analytical skills, with proficiency in analytical tools like Excel/Macro or Alteryx, preferred
Excellent communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels.
Proven ability to develop and deliver compelling presentations and communications to senior leadership, articulating complex financial concepts and strategic recommendations.
Extensive experience with process improvement methodologies, such as Lean Six Sigma, preferred
Demonstrated ability to work independently and as part of a team.
Ability to travel up to 10%

Nice To Haves

Experience with data analytics, SQL, and Tableau is a plus.

Responsibilities

Lead and manage complex Pricing Transformation initiatives focused on improving the customer pricing experience, reducing profit leakage, and mitigating chargeback write-offs and negative margin.
Drive strategic analysis of large, complex datasets related to pricing disputes, chargebacks, and negative margin to identify root causes, trends, and significant opportunities for process improvement and financial recovery.
Champion the development and implementation of innovative, data-driven solutions and process improvements to address complex financial and operational challenges within pricing and chargebacks.
Partner extensively with cross-functional teams including FP&A, Chargeback, Pricing, Supplier Agreements, Credit and Collections, AP, Sourcing, Master Data, Customer Service, Sales, IT, and other upstream/downstream stakeholders to drive consensus and deliver impactful solutions.
Lead the partnership with internal IT and transformation stakeholders to design, develop, and implement IT-funded solutions aimed at enhancing pricing accuracy, customer experience, and financial controls.
Develop and implement comprehensive strategies to improve customer experience, optimize pricing processes, and mitigate financial loss across the USMPD portfolio.
Ensure compliance with SOX and internal control policies, actively contributing to their development and refinement.
Prepare, deliver, and defend strategic presentations and communications to senior leadership, providing insights on transformation initiatives, financial performance, and key recommendations.
Provide expert guidance and mentorship to less experienced colleagues, fostering a culture of continuous improvement and development.
Interact and negotiate effectively with peers, customers, GPO partners, and suppliers at various management levels, including senior management, to achieve project objectives and resolve complex issues.
Proactively identify and resolve potential roadblocks in complex projects of large scope, ensuring timely and successful delivery.
Oversee and ensure the effective interaction with on and offshore support teams to meet process performance goals and project deliverables.
Handle sensitive situations and/or information with the highest level of professionalism and discretion.