Manager - Finance, GCS Lead Financial Office

American Express•New York, NY

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Commercial Services (GCS) provides a range of card programs and expense management tools to help large, medium and small businesses around the world manage almost all the facets of their business spending. The GCS Lead Financial Office (LFO) team is responsible for providing financial management, decision support, and planning & results analysis to the President of GCS and his direct reports to help achieve BU and AXP financial targets. The team works closely with GCS business partners and multiple Finance teams to drive insights which have a meaningful impact on GCS business strategy. This position is on the US Small Business Charge Product Finance team, which provides decision support for products including, but not limited to, Business Platinum, Gold, Green, Plum, and Centurion cards. The role requires strong partnership with Product and cross-functional teams to evaluate the financial and customer impact of key initiatives. The candidate will be responsible for developing data-driven insights, building robust financial models, and influencing product investment decisions.

Requirements

Strong analytical and financial modeling skills, with experience building structured, data-driven frameworks
Strong communication skills with the ability to influence across Finance and Product organizations
Team player that can work closely with finance colleagues and adapt to changing needs and priorities
Strong work ethic and demonstrated ability to work through complex projects independently
Advanced knowledge of Microsoft Excel and PowerPoint
Bachelor’s degree required

Nice To Haves

SQL experience or demonstrated ability and willingness to work with large customer-level datasets

Responsibilities

Partner closely with Product and Finance stakeholders to shape portfolio strategy and investment decisions
Develop financial business cases for product launches, refreshes, and new benefits
Build detailed analytics at the portfolio, product, and customer levels to inform strategic decisions
Provide financial consultation on high-impact initiatives and investment trade-offs
Develop and produce post-launch tracking of initiatives for business partners and senior Finance leaders

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities