Manager Facility Quality

Dreyer's Grand Ice Cream•Fort Wayne, IN

47d•Onsite

About The Position

Are you looking to catapult your career by driving high-impact transformation with household brands? Do you crave an entrepreneurial, fast paced, and engaging growth assignment working with incredible people from across the globe? At Dreyer's Grand Ice Cream, we are excited to start a new chapter of accelerated growth as part of Froneri - a global pure-play ice cream leader. Come help us transform DGIC into the #1 ice cream brand! With nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's & Edy's, Skinny Cow and Outshine, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe. Headquartered in Walnut Creek, the Bay Area's hub for up-and-coming food trends, our teams across our offices and factories are raising the bar on all things ice cream. We are investing in significant capital expansions to grow our Operations and Supply Chain and are transforming how we work at every level to become agile, accelerate growth and elevate our quality. With a renewed focus on frozen treats, our tight-knit team of ambitious innovators are fully immersed in the business and encouraged to flex and make decisions quickly. We are committed to pursuing every great idea and delivering the best ice cream experience for our consumers, when and where they want it. Unleash your potential at Dreyer's Grand Ice Cream and discover what a sweet career we have in store for you. Main Purpose of Job: Provides the leadership necessary to establish and maintain quality levels of products through sanitation, ingredient, packaging and quality systems management. The role is the "Guardian" of quality compliance and challenger of all functions across the value chain to drive quality levels right through the business. Provides technical expertise and support to ensure compliance to FDA regulatory requirements, product quality, and food safety.

Requirements

B.S. in Dairy Science, Food Science, Microbiology, Chemistry, Biology or similar scientific discipline.
Minimum 5-7 years Quality Management experience, preferably in food manufacturing or consumer goods industry. Within this there must be 2-3 years of factory QA experience, preferably at a QA Manager level.
Must have strong knowledge and understanding of food safety / HACCP, GMP's, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, analytical and microbiological lab methods desired and basic food technology.
Knowledge of Quality systems & principles
Knowledge of Micro and Hygiene monitoring

Responsibilities

Developing high quality standards and ownership across value chain
Lead by example to carry out all duties and specific responsibilities in compliance with Quality and Food Safety Policies and Procedures.
Promote the culture change towards behavioral quality improvements
Direct and supervise the development, implementation and administration of QA activities in all phases of production at factory level
Report all quality information and KPIs in the Daily Factory Review Meeting.
Drive improvements and monitor Quality Metrics/KPI's at the facility
Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement
Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000/Market audits
Ensure the effective operation of HACCP and Food Safety Teams
Drive Hygiene and GMP programs across the whole factory and external warehouse using minimal water
Represent The Froneri Way of working through the behaviors and characteristics in our Operating Model and Core Values
Identify and apply "Best Practices" within the facility or from the broader network
Manage QA related projects from inception to implementation that take place inside and outside the resources of the Quality Dept on a factory-wide basis
Provide technical support/resources for Co-manufacturers and Affiliates, which include insuring continued compliance to formal release requirements of associated products.
Challenge all departments on Quality related matters
In close cooperation with Corporate Quality liaise with Consumer Services, Marketing and Brand Manager by investigating and communicating consumer complaint trends and resolutions
Factory Crisis Management Team
Communication of new and/or updated Regulatory Policies within the facility
Support to local, State and Federal agencies when requested by Divisional QA.
Drive Monthly reviews of KPI's and contribute towards meeting the yearly business Goals for the Facility.
Goods in Check control