Manager, Facility Operations

UNITED STATES SOCCER FEDERATION 1 • Atlanta, GA

64d

About The Position

The Manager, Facility Operations plays a key supporting role in the daily execution of operational functions at the U.S. Soccer National Training Center. Working under the Senior Manager of Facility Operations, this role ensures that the facility’s buildings, systems, and spaces operate at world-class standards every day. This position focuses on hands-on facility management, executing maintenance schedules, managing vendor performance, maintaining readiness for programs and events, and ensuring a safe, clean, and functional environment for athletes, staff, and guests.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 3+ years in facility or operations management in a multi-building, campus, or athletic environment.
• Strong hands-on problem-solving and organizational skills.
• Experience coordinating vendor performance and managing service delivery.
• Basic understanding of mechanical, electrical, and plumbing systems.
• Capable of working in fast-paced and demanding environments.
• Must be able to connect “micro” details to the “macro” vision and mission.
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook) and familiarity with work order systems.
• Willingness to work evenings, weekends, and holidays as needed.

Nice To Haves

• Experience in sports, campus, or hospitality settings.
• Familiarity with CMMS/BMS systems or work-order management software.
• OSHA safety or IFMA-related certification.
• Working knowledge of building systems and maintenance best practices.
• Passion for soccer and alignment with U.S. Soccer’s mission.

Responsibilities

• Serve as the primary on-site contact for janitorial, maintenance, and waste management vendors.
• Coordinate and oversee daily building service activities, ensuring the facility is operationally ready at all times.
• Perform regular walkthroughs to identify maintenance, cleanliness, or safety issues and address them promptly.
• Monitor vendor work quality and escalate performance or contractual concerns to the Senior Manager.
• Schedule and track preventive maintenance activities under the direction of the Senior Manager.
• Input and update work orders, service logs, and asset data in the CMMS.
• Coordinate small repairs, equipment checks, and warranty claims.
• Maintain supply inventory and ensure equipment and materials are available for operations and events.
• Support all programming, events, and high-performance activities by coordinating facility setups and operational needs.
• Collaborate with Hospitality, Programming, and Security teams to ensure event spaces are properly serviced and restored.
• Execute event-specific plans developed by the Senior Manager (signage, cleaning, logistics).
• Conduct regular safety inspections and maintain compliance documentation.
• Ensure emergency exits, AEDs, extinguishers, and signage remain in compliance and operational.
• Support implementation of emergency drills and response procedures.
• Track invoices, purchase orders, and service records for review by the Senior Manager.
• Assist in vendor RFP processes by gathering data and site-specific requirements.
• Maintain updated digital and physical logs for all building systems and operations documentation.

Benefits

• U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees