Facility Operations Manager

Eisenhower Center Brand • Ann Arbor, MI

5d

About The Position

The Senior Facility Operations Manager is responsible for overseeing all aspects of facility operations across Eisenhower Center properties in Michigan. This role manages the day-to-day activities of the Facility Manager and their maintenance and housekeeping teams, ensuring operational excellence, safety, and quality standards. The position also includes contract management, fleet oversight, and coordination of new property development and construction projects. The ideal candidate is highly organized, detail-oriented, and skilled at prioritizing projects that involve collaboration with Residential and Clinical services.

Requirements

• Bachelor’s degree in Facilities Management, Construction Management (preferred)
• Minimum 5 years in facility operations or property management, with at least 3 years in a leadership role (required)
• Experience in contract management, construction oversight, and fleet management (required)
• Strong organizational and project management skills.
• High attention to detail and ability to prioritize competing demands.
• Excellent communication and leadership abilities.
• Knowledge of safety regulations, building codes, and preventive maintenance practices.

Responsibilities

• Directly supervise the Facility Manager and provide leadership to maintenance and housekeeping teams.
• Develop and implement structured task lists, schedules, and accountability systems for maintenance and housekeeping staff.
• Monitor facility conditions and drive quality improvement initiatives to maintain a safe, clean, and functional environment.
• Oversee contract negotiations and management for external contractors and service providers.
• Ensure compliance with contractual obligations and monitor vendor performance.
• Manage new property development projects, including planning, budgeting, and coordination with contractors.
• Oversee construction timelines and ensure projects meet quality and safety standards.
• Maintain oversight of all company vehicles, ensuring proper maintenance, safety, and operational readiness.
• Develop preventive maintenance schedules and monitor fleet conditions.
• Liaison with Enterprise, Secretary of State and repair facilities.
• Collaborate with Residential and Clinical teams to prioritize facility projects that impact resident care and service delivery.
• Ensure timely completion of projects while minimizing disruption to residents and staff.
• Create structure and clear expectations for maintenance and housekeeping teams.
• Hold teams accountable for meeting milestones, deadlines, and quality standards.
• Provide coaching and support to improve team performance and efficiency.
• Create and manage good inventory controls and expense budgeting.

Benefits

• PTO
• Employee Stock Ownership Plan
• 401(k) plan eligible to participate after 1 year & 1,000 hours of employment
• Medical, Dental, & Vision Insurance
• Flexible Spending Account for Medical and Dependent Care
• Employer Paid Life Insurance and Long-Term Disability
• Voluntary Life Insurance and Short-Term Disability available
• Student Stipend
• Employee Discount Program
• Continuing professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager