Manager Facilities Services

Caterpillar Inc.•East Peoria, IL

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Hear about the Caterpillar Experience for yourself Role Definition The Manager Facilities Services (Technical Services Coordinator) position is a front-line coordination role responsible for planning, scheduling, and coordinating technical service activities to ensure equipment reliability, operational efficiency, and safety. This position requires a proactive internally driven individual who values ownership, stays engaged, and fosters collaboration. You will work closely with technical specialists, operations teams, and vendors to align priorities, guide execution, and drive continuous improvement.

Requirements

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Bachelor’s degree or equivalent experience desired.

Nice To Haves

Experience in maintenance planning, scheduling, or technical coordination.
Proficiency with CMMS systems and Microsoft Office Suite.
Strong leadership, organizational, and communication skills.
Ability to collaborate effectively with technical and operations teams.
Analytical mindset with ability to interpret data and drive improvements.
Commitment to safety and operational excellence.
Demonstrated ownership, engagement, and willingness to learn.

Responsibilities

Lead the planning and scheduling of preventive and predictive maintenance activities.
Create accurate work orders and ensure proper resource allocation.
CMMS Oversight: Review work orders for accuracy, identify follow-up actions, and track completion. Maintain equipment data and history.
Partner with technical specialists and operations teams to align maintenance plans with production goals.
Integrate safety requirements into all technical service activities and ensure compliance.
Provide hands-on guidance and support during critical maintenance activities.
Analyze maintenance data to identify trends and recommend improvements.
Champion continuous improvement initiatives and share best practices across teams.
Assist in Capital Investment planning and execution