Manager, Facilities Programs & Operations

United Therapeutics•Silver Spring, MD

About The Position

Are you a collaborative and supportive leader that likes to have their hands in a variety of initiatives and programs? This role provides the opportunity for our new Unitherian to manage a small team and budget that supports our corporate level facilities initiatives. From training and playbooks to procurement and inventory, this opportunity offers a ton of variety and exposure to a large growing team across multiple states and sites doing world changing science. The Manager, Facilities Programs & Operations provides coordinated operational, program, and administrative support across UT's multi-site Facilities portfolio. This role supports the consistent execution of enterprise standards, CMMS and preventive maintenance workflows, procurement processes, and cross-site operational alignment. The Manager oversees a growing team of non-exempt personnel, including procurement and systems administration roles, ensuring accuracy, service quality, and effective support for five Facilities locations. The Manager plays a key role in maturing CMMS utilization, strengthening data quality, supporting RCM-focused process improvements, and advancing procurement and workflow standardization. This position requires strong communication, structured follow-through, and the ability to operate effectively in a fast-moving environment with evolving priorities, diverse stakeholders, and competing site needs.

Requirements

10+ years of experience in facilities operations, maintenance, or a closely related discipline supporting day-to-day site needs, service delivery, or operational workflows with a H.S. Diploma/GED OR Associates Degree OR 8+ years of experience in facilities operations, maintenance, or a closely related discipline supporting day-to-day site needs, service delivery, or operational workflows with a Bachelor's Degree
3+ years of supervisory or team leadership experience, including coaching, workload oversight, or direction of non-exempt personnel
2+ years of experience supporting facilities programs such as CMMS data entry or review, procurement workflows, inventory processes, vendor coordination, or preventive maintenance structures
Strong understanding of Facilities operations, preventive maintenance concepts, asset management fundamentals, and cross-site workflow coordination
Ability to interpret Facilities documentation such as PM procedures, asset hierarchies, vendor scopes, procurement requirements, and operational reports
Proficiency with CMMS platforms and the ability to support data quality, workflow accuracy, preventive maintenance structures, and basic reporting needs
Ability to analyze operational, procurement, and CMMS data to identify trends, gaps, risks, and opportunities for process improvement
Demonstrated project coordination and organizational skills, with the ability to manage multiple priorities, deadlines, and cross-site responsibilities
Strong communication and interpersonal skills, with the ability to build effective working relationships and influence outcomes across diverse stakeholders and site teams
Ability to coach, develop, and oversee non-exempt personnel, ensuring clear expectations, structured workflows, and consistent execution
High degree of initiative, sound judgment, and the ability to work independently in a fast-paced environment with evolving priorities
Strong computer and digital literacy, including proficiency in Microsoft Office, Microsoft Teams, CMMS platforms, procurement systems, and reporting tools

Nice To Haves

Familiarity with procurement workflows, inventory management, vendor oversight, and reliability principles within Facilities operations
Understanding of cGMP expectations and the ability to follow established compliance requirements as needed
General mechanical or operational aptitude sufficient to understand Facilities terminology, system interactions, and vendor communications

Responsibilities

Provide supervision, coaching, and workload oversight for assigned departmental support roles, ensuring consistent execution and alignment with departmental priorities
Support the rollout and adoption of departmental programs, standards, and best practices across multiple sites. Track execution and compliance, and work with Facility Managers to address gaps.
Maintain and update departmental playbooks, documentation, workflows, and training materials. Coordinate external training opportunities and maintain Facilities-related content in company systems
Oversee departmental CMMS support activities, including data quality, standardization, asset structure consistency, metadata accuracy, PM and WPT template upkeep, and asset intake practices. Partner with sites when elevated CMMS issues arise and support audit readiness related to CMMS records
Oversee departmental procurement, inventory, and purchasing support activities and provide guidance to assigned personnel. Support process standardization, accuracy, and consistency across multiple sites. Serve as the primary point of contact for vendors supporting departmental procurement and inventory programs
Support Facilities, Operations, Quality, Validation, and R&D across multiple sites with coordination needs.
Prepare procurement, inventory, CMMS, and operational reporting for Director visibility.
Manage the portion of the departmental budget assigned to the role, including tracking, reconciliation, and forecasting
Represent the Director in routine vendor and cross-functional meetings and support departmental initiatives, such as procurement and inventory improvements, contractor safety tools, and new site readiness
Perform all other duties as assigned

Benefits

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more.
For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

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