Manager, Facilities Operations Engineer

QTS Realty Trust, Inc.•Chicago, IL

56d

About The Position

The Manager of Facilities Operations Engineering will be responsible for the Data Center facility technical strategy, continuous improvement and development support for sites across the QTS portfolio. This role is ultimately responsible to assist with the engineering related to coordination, installation, and integration aspects of electrical and mechanical systems, operations, and maintenance for critical and non-critical electrical & mechanical systems alike within the QTS portfolio. This role requires keen planning skills along with the ability to lead through influence and to be a proactive partner with a strong engineering orientation. The ideal candidate will have experience in electrical and/or mechanical systems and possess knowledge of large-scale data centers (or similar environments). These environments may include state-of-the-art electrical distribution systems, static UPS, emergency standby generation, fire alarm/suppression, monitoring systems, as well as chiller and large-scale cooling systems. This role will be a platform role that will require an estimated 10-30% travel to other sites around the U.S.

Requirements

Bachelor of Science degree in Electrical or Mechanical Engineering or similar HVAC or critical power certifications OR equivalent professional experience in lieu of degree
Three or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)
Must be fluent with and possess an excellent working knowledge of Data Center Critical Environments
Ability to develop solutions and create technical strategic and tactical plans on complex projects
Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality / reliability and continuously drive down operating costs
Advanced understanding of both mechanical and electrical equipment, systems and design related to data centers. (Including but not limited to: uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers (air-cooled and water-cooled), pumps, cooling towers, heat exchangers, CRAHs, air economizers.)
Extensive knowledge of electricity and medium / low voltage electrical distribution systems.
Extensive experience with emergency backup systems (generators, UPS, battery backup).
Knowledge and experience with preventative maintenance and work order software systems.

Nice To Haves

Five or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering)
Three or more years of data center specific experience.
Two or more years of management/supervisory experience overseeing engineering or critical operations managers.

Responsibilities

Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Provide Operations input for QTS standards and infrastructure solutions (in conjunction with other QTS departments).
Assist in all site construction activity and installations, in coordination with QTS project departments, external construction resources, to ensure system design, installation and testing adhere to operational standards. Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
Support for customer solutions, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate technical solutions and drawings for customer move-ins and turn-ups, including deployments and power circuit installations.
Implement standard procedures and provide technical support for all sites for continuous improvement and root-cause problem solving efforts.
Assist site engineering/management with compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
Interfaces with vendors, QTS Engineering, QTS Development and peer operations organizations.
Coordinate and work with all QTS site teams on standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change management process.
Responsible for program management and oversight for execution of preventive maintenance and reporting for all sites.
Provide coaching, mentoring and technical support to Critical Environment Engineers.