Manager-Facilities Maintenance

Sound Transit•Seattle, WA

1d•$93,000 - $185,000•Hybrid

About The Position

GENERAL PURPOSE: Under general direction, directs, manages, supervises, and coordinates the activities and operations of the facilities maintenance unit/functions within the Facilities Division for commuter rail, transit center, light rail and administrative facilities; analyzes, identifies and quantifies facility maintenance needs including scope, schedule, budget and quality of work necessary to maintain them; supervises staff (including contractors) and oversees management and coordination of maintenance contracts including HVAC, janitorial, elevators, fire systems, graffiti removal, landscaping; writes various reports, messages and documents needed to manage or coordinate the full scope of maintenance activities with other Divisions, programs, Departments/Offices and outside agencies; compiles and continuously improves maintenance unit objectives, guidelines and procedures; administers and manages budget and staffing plan/needs; and provides highly responsible and complex administrative support to the Director, Facilities. ESSENTIAL FUNCTIONS: The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations. Coaches, trains and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of work and measures the performance of the facilities maintenance unit and all related staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements or recommends corrective actions, discipline and termination procedures as appropriate/necessary. Plans, directs, coordinates, and reviews work plans for assigned facilities maintenance staff; schedules facilities personnel or contractors to complete work according to maintenance and repair needs; ensures that necessary resources are in place for completing maintenance functions; ensures that projects, services, and operations of the unit are completed within the scope, schedule, and budget and that all objectives are successfully met. Plans effective meetings; writes articulate messages; summarizes pertinent information; identifies and clarifies maintenance staff roles and responsibilities as they relate to processes with other working units including Contracts, Human Resources, Finance, Diversity, Information Technology, Safety, Security; 4 transit partners and dozens of city, county and state agencies. Assembles the format of and oversees content updates of the facility maintenance plan; updates on-call procedures within working unit and coordinates with groups outside of working unit; actively supports inter-local agreements (IGA’s), including regular meetings with IGA partners to discuss annual budgets and maintenance plans; warranty tracking and maintenance scheduling in the enterprise asset management system; assembles, plans and tracks budgets; tracks, prioritizes and seeks accountability for completion of working unit progress (Facilities Action List); compiles and continuously improve work unit objectives, guidelines, procedures including maintenance plan, adverse weather response, after hours protocol, safety, training, and quality assurance. Troubleshoots and assesses problems and resolves as appropriate; initiates dialogue and organizes meetings with relevant parties to understand issues; analyzes circumstances to uncover possible solutions; reviews policies and procedures relative to feasibility of implementing solution; presents proposed solutions and options to stakeholders and approvers; documents lessons learned to anticipate and avoid problems; actively participates in and contributes to Division meetings; as they relate to the division/unit, supports and participates in Agency audits, Environmental Sustainability Management System initiatives, and Safety and Security programs. Manages and participates in the development and implementation of goals, objectives, policies, priorities and budgets for assigned functional area within the Division; and makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies. Responsible for the development and management of budgets for on-going facilities maintenance functions. Provides support to Deputy Director, Facilities, and others on matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations. Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency. Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy. It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. It is the responsibility of all employees to integrate sustainability into everyday business practices. Other duties as assigned.

Requirements

Bachelor’s Degree in Facility Management, Construction Management, Engineering, Business Administration, or closely related field.
Five years of experience in managing and directing facilities operations for medium to large organization that includes managing and analyzing complex maintenance programs, project management, policy, and procedure development; Or an equivalent combination of education and experience.
Three years of leadership, budgetary, planning and workforce management experience.
Valid state drivers license. This position is responsible for visiting constructions sites, that are not always accessible by public transit.
Operational characteristics, services, and activities of maintenance unit within the Facilities Division.
Senior professional and/or technical expert knowledge of business/industry principles and practices related to facilities management.
Principles of business letter writing and basic report preparation.
Building construction principles and practices including familiarity with building, plumbing, electrical, and mechanical trades.
Principles and practices of program development and administration.
Occupational hazards and standard safety practices.
Pertinent federal, state, and local laws, codes, and regulations.
Policy and procedure development.
Project management techniques and principles.
Principles of financial management (expenditure tracking, variance identification, revenue tracking), including budget development and monitoring.
Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
Advanced principles and practices of governmental budget preparation and administration.
Finance practices and principles such as cost/benefit analysis.
English usage, spelling, grammar, and punctuation.
Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.
Principles of supervision, training, and performance evaluation.
Principles and practices of Enterprise Asset Management Systems or Maintenance Management System Databases; warranty databases; effective quality control system.
Preparing and analyzing complex data and comprehensive reports.
Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.
Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.
Identifying and responding to sensitive community and organizational issues, concerns, and needs.
Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
Complaint resolution and problem solving.
Presentation development and public speaking skills.
Critical and strategic problem solving.
Responding to inquiries and in effective oral and written communication.
Researching, analyzing, and evaluating new service delivery methods and techniques.
Applying project management and program development techniques and principles.
Working cooperatively with other departments, Agency officials, and outside agencies.
Developing and monitoring departmental and program/project operating budgets, costs, and schedules.
Supervising, leading, and delegating tasks and authority.

Responsibilities

Plans, directs, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
Coaches, trains and motivates staff; coordinates and/or provides staff training; and manages employee relations; manages the workflow and prioritization of work and measures the performance of the facilities maintenance unit and all related staff and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops developmental work plans for staff; implements or recommends corrective actions, discipline and termination procedures as appropriate/necessary.
Plans, directs, coordinates, and reviews work plans for assigned facilities maintenance staff; schedules facilities personnel or contractors to complete work according to maintenance and repair needs; ensures that necessary resources are in place for completing maintenance functions; ensures that projects, services, and operations of the unit are completed within the scope, schedule, and budget and that all objectives are successfully met.
Plans effective meetings; writes articulate messages; summarizes pertinent information; identifies and clarifies maintenance staff roles and responsibilities as they relate to processes with other working units including Contracts, Human Resources, Finance, Diversity, Information Technology, Safety, Security; 4 transit partners and dozens of city, county and state agencies.
Assembles the format of and oversees content updates of the facility maintenance plan; updates on-call procedures within working unit and coordinates with groups outside of working unit; actively supports inter-local agreements (IGA’s), including regular meetings with IGA partners to discuss annual budgets and maintenance plans; warranty tracking and maintenance scheduling in the enterprise asset management system; assembles, plans and tracks budgets; tracks, prioritizes and seeks accountability for completion of working unit progress (Facilities Action List); compiles and continuously improve work unit objectives, guidelines, procedures including maintenance plan, adverse weather response, after hours protocol, safety, training, and quality assurance.
Troubleshoots and assesses problems and resolves as appropriate; initiates dialogue and organizes meetings with relevant parties to understand issues; analyzes circumstances to uncover possible solutions; reviews policies and procedures relative to feasibility of implementing solution; presents proposed solutions and options to stakeholders and approvers; documents lessons learned to anticipate and avoid problems; actively participates in and contributes to Division meetings; as they relate to the division/unit, supports and participates in Agency audits, Environmental Sustainability Management System initiatives, and Safety and Security programs.
Manages and participates in the development and implementation of goals, objectives, policies, priorities and budgets for assigned functional area within the Division; and makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies. Responsible for the development and management of budgets for on-going facilities maintenance functions.
Provides support to Deputy Director, Facilities, and others on matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency. Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy. It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. It is the responsibility of all employees to integrate sustainability into everyday business practices.
Other duties as assigned.

Benefits

Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
Long-Term Disability and Life Insurance.
Employee Assistance Program.
Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
Parental Leave: 12 weeks of parental leave for new parents.
Pet Insurance discount.
ORCA Card: All full-time employees will receive an ORCA card at no cost.
Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
Inclusive Reproductive Health Support Services.
Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.