Manager, Executive Support

JLL•Chicago, CO

5d•$90,000 - $120,000•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead from the center of transformation. This isn't a traditional executive support role— you'll serve as a strategic operational partner to JLL's Chief Transformation Officer, enabling enterprise-wide change management as we drive Strategy 2030 initiatives across our global workforce of 115,000+ individuals. Y ou'll manage complex logistics that keep transformation leadership moving forward while handling highly confidential information with discretion and professionalism. Operating with startup-level agility and an ownership mindset, you'll orchestrate the operations behind innovative changes that define JLL's future, coordinating activities that drive organizational adoption across all business lines. At JLL, we are collectively shaping a brighter way for our clients, ourselves, and our fellow employees, and you'll be instrumental in fostering the connections and executing the details that make transformation successful during this period of significant organizational evolution. What your day-to-day will look like: Manage complex executive calendars and international travel logistics for the Chief Transformation Officer and JLL leadership team across global time zones, proactively identifying and resolving calendar conflicts Coordinate cross-functional transformation meetings and strategic planning sessions by securing resources (room bookings, materials, technology) and ensuring seamless execution that keeps stakeholders informed and engaged Execute financial and administrative excellence by preparing accurate and timely expense reports Maintain the Transformation Office operational infrastructure by managing functional calendars of activities, meetings, and events, ensuring communication channels keep transformation stakeholders connected across the organization

Requirements

Minimum of 8 years in an executive support role, with experience supporting C-suite or senior leadership in fast-paced, dynamic environments
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, and Outlook)
Proven track record of managing complex calendars, heavy international travel schedules, and high-stakes event planning across multiple time zones
Exceptional discretion and confidentiality when handling sensitive strategic information, with professional judgment in all activities
Strong organizational and time management abilities with capacity to orchestrate multiple activities simultaneously, balance competing priorities, and deliver results under pressure
Excellent written and oral communication skills with ability to represent executive leadership professionally
Self-starter mentality with ownership mindset, demonstrating ability to work independently, anticipate needs, and complete projects with minimal guidance

Nice To Haves

Bachelor's Degree
Background in fast-paced environments requiring adaptability, ability to handle ambiguity, and comfort with risk and uncertainty
Demonstrated interpersonal savvy with ability to build relationships across diverse stakeholder groups with diplomacy, tact, and cultural sensitivity
Quick learner who absorbs new information rapidly when faced with new challenges, frameworks, or organizational priorities

Responsibilities

Manage complex executive calendars and international travel logistics for the Chief Transformation Officer and JLL leadership team across global time zones, proactively identifying and resolving calendar conflicts
Coordinate cross-functional transformation meetings and strategic planning sessions by securing resources (room bookings, materials, technology) and ensuring seamless execution that keeps stakeholders informed and engaged
Execute financial and administrative excellence by preparing accurate and timely expense reports
Maintain the Transformation Office operational infrastructure by managing functional calendars of activities, meetings, and events, ensuring communication channels keep transformation stakeholders connected across the organization