Support Specialist Executive

City of Aurora•Norfolk, VA

2d•$31 - $39•Onsite

About The Position

The Support Specialist Executive in the Chief’s Office provides high-level office and administrative support to law enforcement executives, senior leadership, and other department members. This critical role serves as a liaison between the department and key stakeholders, including the City Manager’s Office, Mayor and Council’s Office, and the City Attorney’s Office. This role requires exceptional interpersonal skills, a high degree of professionalism, and the ability to maintain confidentiality at all times. The position is directly supervised by the Executive Administrative Supervisor in the Chief’s Office. If you are detail-oriented, thrive in a fast-paced environment, and excel in fostering effective communication across all levels of an organization, this role is an excellent opportunity to make a meaningful impact on the department’s mission and community relationships.

Requirements

High school diploma or GED
3 years of executive level assistance experience including data entry and customer service experience
Satisfactory completion of the previous progressions
Advanced Microsoft Office Suite Apps Training
AIM training
Knowledge of office practices and procedures
Manual and computer filing systems
Advanced knowledge of business English, spelling and math
General office equipment, and personal computer with related software applications
Purchase Card Training
Efficiently and accurately key information using a keyboard and skills in performing data entry
Strong interpersonal and organizational skills
Composition grammar and spelling
Demonstrate proficiency in computer applications including word processing, spreadsheets, report generation and maintenance of databases.
Establish and maintain effective working relationships with employees and citizens
Communicate effectively verbally and in writing
Understand oral and written instructions
Handle stressful situations with tact and diplomacy
Work well under pressure and meet deadlines with little supervision
Work independently
Maintain confidentiality
Understand, interpret, and apply department or division policy and procedures
Plan, organize, and prioritize work assignments
CCIC/NCIC Clearance
Notary Certificate
Driver's License
Defensive Driving completed through COA within 6 months of employment

Nice To Haves

Experience working in a judicial or law enforcement environment

Responsibilities

Prepares, issues, and monitors departmental documents requiring technical and advanced knowledge of departmental functions
Coordinates travel arrangements for Department personnel
Processes Department personnel orders
Administrative support to the Chiefs and Executive Staff
Processes confidential information
Maintains, tracks and reconciles monthly purchasing card transactions
Takes, prepares and distributes minutes of meetings
Schedules and maintains calendars of activities and meetings
Schedules conference rooms
Takes and transcribes dictation
Develops and maintains complex record keeping and reporting systems
Assists in researching, gathering, compiling and preparing a variety of materials for technical and analytical reports
Receives and responds to requests for information including Council and Management requests
Maintains, modifies, and updates database information for specialized departmental functions
Assists in preparations for department special events
Drafts, edits, proofreads and prepares correspondence
Creates reports, graphs, and presentations, some of which may be confidential
Provides additional complex administrative support
Additional duties as assigned

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Rich benefits package with low employee costs
Generous paid leave program
100% funded Employee and Family Care Leave Program
Retirement pension plan and 457b plans available
Subsidized recreation center pass, on-site fitness centers and wellness programs
Continued education and career advancement opportunities