Manager, Executive Special Projects - Hospital Administration

Tampa General Hospital•Tampa, FL

About The Position

Under the guidance of the Executive Vice President and Chief Operating Officer, the Executive Special Projects Manager manages and executes large-scale projects for the division that he or she is assigned. Primary work consists of independently designing, owning, and operating multiple system wide priority projects from the C-Suite and organizational strategic plan, integrating with executive leaders to support decision making processes, and managing people and activities necessary to complete project deliverables and timelines. Develops independent relationships across the system allowing the Executive's presence to be amplified, when appropriately representing the office independently and on behalf of their primary Executive. Utilizes industry standards and principles to document business issues and problem statements, prepares analysis of current and future processing states, documents project scope of work, identifies and recommends solutions. Supports C-Suite and executive leadership from inception to completion including set up of organizational structure and governance of new widespread initiatives/projects, creation of project plans including goal identification and management of project to execute project deliverables and success measures. Utilizes problem identification, insight collection, option evaluation, solution finding, and critical thinking to make critical decisions on project deliverables to ensure on time and on budget completion. Prepares detailed workplans, organizes and manages project teams, prepares project and team documentation, analyzes data, assigns key performance and success metrics for project, prepares and manages project budgets, prepares and implements training plans. Strategically partners and integrates with other hospital project management offices / teams (IT PMO, Facilities, Process Engineering, Quality), as may be applicable from project to project. Supervises and coordinates activities of contracted project personnel, serves as liaison between hospital and vendor personnel, and other activities and responsibilities associated with project management.

Requirements

Bachelor's Degree and/or Master's Degree required in a related field.
Five (5) years of experience if accompanied with a Bachelors and three (3) years of experience if accompanied with a Masters degree. Strong experience with Project Management methodologies including facilitating cross-functional teams and change management.
Strong leadership and interpersonal skills
Strong communication and business writing skills
Superior meeting facilitation, public speaking and presentation skills
Advanced PC skills in Microsoft Office suite (Excel, Word, PowerPoint, Visio) and Project Management tools (MS Project or equivalent)
Ability to build effective strategic business relationships across all lines of management and teams
Ability to interpret data and information to evaluate business opportunities
Ability to analyze data and assign key success metrics to communicate project updates to C- Suite Leadership
Ability to manage conflict resolution, while functioning in a fast paced and dynamic environment
Expert-level ability to influence and affect change at all levels of the organization
Out of the box thinker with a process improvement mindset

Responsibilities

Manages all aspects of assigned projects from problem identification and requirements definition through design, development, implementation and review including collaborating with key stakeholders and incorporating change management approach.
Facilitates comparison of automation products and oversees product selection process while organizing interdepartmental activities to ensure completion of the work plan objectives and that project deliverables are on time, within scope and of expected quality.
Coordinates infrastructure, capacity and configuration planning ensuring the most effective use of existing and new technologies to meet the project objectives; prepares and implements training programs associated with projects.
Prepares and maintains project records, including but not limited to workplans, budgets, issues lists, agendas, minutes, correspondence, status reports, technical specifications, flowcharts, etc. and also prepares and administers project budgets.
Prepares project summary documentation and ensures smooth transition to the responsible manager and Help Desk, and prepares and maintains workload management and trend reports in order to perform post project assessments to ensure implemented projects fully met the stated requirements.
Identifies and incorporates industry best practices into solutions to address operational challenges by conducting research and recommending technology products and service options that address business problems.
Responsible for providing delegated support to C-Suite Executive in regard to facilitating effective decision-making on complex issues involving scenarios that have a major effect or significant change on the organization.
Serves as liaison with external stakeholders to ensure appropriate support is provided in a timely manner to achieve implementation of strategic initiatives identified to impact operational objectives.
Participates in regular meetings with C-Suite executive to evaluate organizational barriers to success and develops courses of action to overcome such issues.
Collaborates with other team members of the executive management team to align departmental strategy or direction with the overall goals of the organization.