Manager, Executive Social Strategy & Operations Lead

DoorDash USA • Los Angeles, CA

7d

About The Position

DoorDash is building the next generation of local commerce, including emerging initiatives like agentic commerce, autonomous robotics, and in‑store software. These efforts require a nimble “build in public” mentality to reach and engage with technical talent, the terminally online, policymakers, market observers, and prospective partners. We’re hiring a hybrid operator who can combine executive storytelling, editorial judgment, and distribution craft to help our individual and organizational accounts show up and participate in real-time conversations, primarily on X.

This is not a traditional executive communications role. It is not press-office PR. It is not brand social. It’s a judgment-heavy, social-first role at the intersection of corporate strategy and internet culture focused on influence, credibility, and distribution. Think fight promoter meets growth hacker meets clip merchant.

Requirements

• You have 6+ years of experience building and scaling social-first narratives for a high-visibility company, product, or principal, and owning strategy, voice, drafting, and distribution (especially on X).
• You have a proven ability to grow and sustain a credible presence on X (brand or principal) with measurable distribution outcomes.
• You have exceptional writing and editing (you can write like a human, in an executive voice, at speed).
• You have strong judgment coupled with a high risk tolerance (you understand second-order effects, escalation, and how to operate under public-company constraints).
• You have deep curiosity about technology and the economy (you are comfortable with finance and policy audiences and technically fluent conversations).
• You have an operator mindset (you don’t just post, you build a system--formats, pipeline, measurement, and iteration).
• You’re comfortable pushing back on senior leaders with clarity and good instincts.
• X is the primary platform. YouTube, Substack, Threads, and LinkedIn are secondary channels.
• Traditional comms or PR experience is not required.

Responsibilities

• Provide strategic and tactical counsel to executives on their social media presence, specifically on X.
• Support the social media presence for several founder, executive, and corporate accounts: build a repeatable content pipeline, draft posts/threads, and advise when to engage (and when not to).
• Assess existing and new accounts: network mapping, engagement strategy, amplification plans, and experiments to help the right stories travel to the right people.
• Launch new accounts and build their audiences as needed, defining the voice, content franchises, guardrails, and distribution operating system.
• Translate complex topics into platform-native thinking (earnings context, AI strategy, autonomy, regulation, marketplaces, our technology roadmap).
• “Build in public” for emerging initiatives: share progress without over-sharing (partner with Product/Engineering to package demos, milestones, and learnings).
• Work cross-functionally with Brand Social, Policy, Legal, IR, and Employer Brand to move quickly while staying accurate.
• Build a learning loop: define what “good” looks like (beyond likes), track outcomes, run post-mortems, and refine strategy.

Benefits

• comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed