Manager, Event Operations

Los Angeles Football Club•Los Angeles, CA

1d•$80,000 - $80,000

About The Position

The Manager, Event Operations, is responsible for supporting the daily requisites required to operate, maintain, and service BMO Stadium and the LAFC Performance Center. This includes, but is not limited to, planning, monitoring, delegating, and managing event operations setup, breakdown, operations staff development and general building/department needs.

Requirements

Bachelor's Degree in Business, Facilities Management, or related field from an accredited College/University required.
Minimum of 2-4 years management experience in operations/facility management required.
Familiar with best practices in operating various sports/entertainment venues, preferably stadiums.
Experience in planning, overseeing, and executing major event facility conversions.
Proven leader with acumen to grow and operate a department.
Forward thinking planner with the ability to motivate a team around short- and long-term initiatives.
Ability to multi-task and handle several projects at one time both individually and through cross functional teams.
Ability to meet tight deadlines and make sound decisions while working under pressure and last-minute changes.
Strong organizational skills with impeccable attention to detail and the ability to prioritize work activities effectively and use time efficiently.
Possess a professional demeanor and has the ability to interact effectively with all levels of the organization and external contacts.
Must possess exceptional communication skills – both verbal and written.
Advanced knowledge of the following computer programs: Microsoft Office (including, SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook).
Must possess a current and valid California Driver’s License.
Must be able to work nights/overnights, weekends, and holidays as the event calendar requires.
Must be able to lift up to 50lbs without assistance and stand/walk for long period of time.

Nice To Haves

Prior experience in Major League Soccer (MLS) preferred.
Forklift certification preferred.
Bilingual in Spanish is a plus.

Responsibilities

Assist the Director, Facility Operations with overseeing third party vendor services, including but not limited to, outsourced labor and equipment rentals.
Manage the part-time operations crew and event operations schedules, project planning, budgets, and calendars to ensure the department is functioning efficiently and effectively.
Provide and maintain required training to part-time operations staff including but not limited to heavy machinery, OSHA, and event operations equipment.
Provide detailed event estimates and actuals, in addition to comprehensive timelines, for major stadium events and conversions.
Assist with management of stadium-wide inventory management process which includes all major equipment, systems, and furniture.
Coordinate with department leads and internal stakeholders to ensure operational support for projects, initiatives, and event deliverables are provided with a high level of execution and professionalism.
Oversee the creation and implementation of standard operating procedures (SOPs), such as but not limited to event operations handbook, equipment maintenance and handling guidelines, fixed and event signage packages, and event operations set-up guidelines.
Provide guidance to department team members and contract project managers.
Assist in planning and managing the department’s annual operating budget and capital budget.
Oversee install and dismantle of various event operations equipment, including but not limited to, staging, tents, tables, chairs, stanchions, temporary/fixed signage, barricades, and stadium bowl seating.
Collaborate with the Event Services department in setting up, converting, and breaking down event level, conference rooms, and premium spaces as necessary.
Supervise cost accounting expenses for overall budget including but not limited to house equipment rental, supplies and services purchased, event supervision and staff.
Continuously review departmental needs and recommend repairs, maintenance, or special projects.
Other duties as assigned by Supervisor/Management.