Manager Equipment Finance Customer Service
First Citizens Bank•Jacksonville, FL
181d
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About The Position
The Manager of Equipment Finance Customer Service oversees a team in the Customer Service Department of the Vendor Equipment Finance division. Works closely with Senior Management to ensure servicing performance and operational strategies are aligned with the Organization Competitive Path. Recognizes operational improvement opportunities and effectively communicates suggestions with identified solutions and business values. Sets goals, plans for development, provides on-going support, feedback, and coaching, and conducts mid-cycle and year-end performance discussions and reviews with direct reports.
