Manager, Enterprise Sales Engineering

About the position

Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Enterprise Core business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers. As a leader within the Sales Engineering division, you will lead and manage a team of Sales Engineers while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real world value to our customers.

Responsibilities

• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team.
• Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient.
• Work with Regional Sales Managers on account planning, strategy and sales call activity.
• Manage escalations (product issues, feature requests, etc.) in a pre-sales environment.
• Participate in customer / prospect calls as a trusted advisor.
• Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara.

Requirements

• Bachelors’ of Science degree from a 4 year accredited university.
• 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity.
• 3+ years of sales engineering management experience.
• Experience with Software Product sales; Infrastructure, SaaS.
• Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security.
• Strong technical and business acumen.
• Excellent communication, customer service, and interpersonal skills.
• Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization.
• Demonstrated leadership, creativity, and problem solving abilities.
• Excellent presentation and organizational skills.
• Ability to work in a fast paced dynamic environment.
• Ability to travel as needed.

Nice-to-haves

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.).

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Samsara for Good charity fund.