Manager, Enterprise Doc management Collateral

Freedom Mortgage•Fishers, IN

About The Position

Summary: The Manager, Enterprise Doc Mgmt - Collateral is responsible for providing managerial and operational support to the Document (Doc) Management (Mgmt) Department. This will include movement, monitoring, and processing of final trailing documents and/or collateral files post funding. The Manager, Enterprise Dog Mgmt - Collateral is primarily tasked with overseeing the collateral team's production to ensure they meet assigned quotas within acceptable levels of quality, cost, and efficiency. This role will work to develop a cohesive group dynamic, lead the team, and solve routine daily problems. They will also be responsible for assigning production to team members, training them, and providing motivation. Essential Job Duties and Responsibilities: Assist in many escalation issues. Ensure department metrics are maintained and improving turn time efficiency. Understand Mortgage Lending practices, to include knowledge on each document within the loan package and its key purpose. Understanding of agency guidelines, such as Fannie, Freddie, Ginnie, State Housing programs, and other investors as Freedom Mortgage engages into relationships with them. Lead and assist with various projects, preparing presentations, reports, and planning meetings. Design and execute organizational changes that produce efficiencies and standard service, meeting service levels as expected. Must be able to conduct analysis and time studies to determine capacity and staff planning. Ability to generate, cultivate and maintain business relationships with the corporate community, maintain a high level of communication skills and work well with a diverse group of people. Knowledge and understanding of loan sales, document custodian relationships, and the post funding lifecycle of mortgage files. Develops, communicates, and continuously assesses position requirements for direct reports; coach’s colleagues to improve individual and team performance against established metrics. Responsible for all aspects of their staff’s development including performance review, salary administration, training and mentoring of their respective teams. Strong organizational and critical thinking skills, including the capacity to identify and appropriately assess competing interests and priorities and to assimilate and organize information from a variety of sources. Strategic Analysis: Analyze data and identify trends and key findings in both qualitative and quantitative data sets from various systems. Prepare operational and risk reports for management analysis. Prepare, examine, or analyze reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Comply with all company policies and procedures. Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned.

Requirements

7+ years’ experience in Mortgage industry.
Knowledge of mortgage funding process and working with warehouse banks, custodians, agencies and/or other investors.
Expert level of proficiency in Excel and Microsoft Office Suite.

Nice To Haves

Knowledge of MBA (Mortgage Bankers Association) is preferred.

Responsibilities

Assist in many escalation issues.
Ensure department metrics are maintained and improving turn time efficiency.
Understand Mortgage Lending practices, to include knowledge on each document within the loan package and its key purpose.
Understanding of agency guidelines, such as Fannie, Freddie, Ginnie, State Housing programs, and other investors as Freedom Mortgage engages into relationships with them.
Lead and assist with various projects, preparing presentations, reports, and planning meetings.
Design and execute organizational changes that produce efficiencies and standard service, meeting service levels as expected.
Must be able to conduct analysis and time studies to determine capacity and staff planning.
Ability to generate, cultivate and maintain business relationships with the corporate community, maintain a high level of communication skills and work well with a diverse group of people.
Knowledge and understanding of loan sales, document custodian relationships, and the post funding lifecycle of mortgage files.
Develops, communicates, and continuously assesses position requirements for direct reports; coach’s colleagues to improve individual and team performance against established metrics.
Responsible for all aspects of their staff’s development including performance review, salary administration, training and mentoring of their respective teams.
Strong organizational and critical thinking skills, including the capacity to identify and appropriately assess competing interests and priorities and to assimilate and organize information from a variety of sources.
Analyze data and identify trends and key findings in both qualitative and quantitative data sets from various systems.
Prepare operational and risk reports for management analysis.
Prepare, examine, or analyze reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Performs other related duties as assigned.