Manager Engineering Operations

Digital Realty • Ashburn, VA

85d

About The Position

The Manager Engineering Operations is the technical lead for all data center engineering operations at one or more facilities and is responsible for the direct supervision of facility and data center engineers. He/she reports directly to the Manager Data Center Operations and is responsible for the review/approval/implementation of SOPs/MOPs/EOPs for the site and the proper implementation and training of these procedures. The Manager Engineering Operations responsibilities include oversight of general facility operations and will work in conjunction with the site remote hands, security, and janitorial teams. The Manager Engineering Operations will have experience in data center mechanical, electrical, and plumbing systems. He/she will possess knowledge of large-scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the MEO will be accountable for the coordination and completion of all significant planned and emergency maintenance events for the facility and confirm these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The MEO is ultimately responsible for identifying, evaluating, and executing operational strategies with the local site engineers to achieve the highest level of availability.

Requirements

• 5 years related facility management experience in Data Center operations or related electrical or mechanical engineering field.
• Bachelor's degree in electrical or mechanical engineering is preferred.
• Solid experience in the construction, commissioning, acceptance and operation of mission critical systems.
• Strong understanding of infrastructure redundancy configurations and equipment risks.
• Proficient in reading/understanding MEP drawings.
• Knowledge of structured cabling systems, networking and connectivity standards.
• Proficiency in colocation operations and power circuit installation.
• Ability to evaluate 3rd party vendor work for quality control.
• Strong knowledge of PLC theory and functionality.
• Strong knowledge of energy efficiency principles.
• Strong interpersonal, presentation and communication skills.
• Detail oriented with strong organizational skills.
• Advanced proficiency in Microsoft Word, Excel and Outlook.
• Basic understanding of emergency situations and escalation processes.
• Strong understanding of Computerized Maintenance Management Systems (CMMS) and Data Center Infrastructure Management (DCIM).
• Strong quantitative and qualitative reasoning skills.
• Experience assisting with budget management and expense analysis.

Nice To Haves

• Familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad.
• Demonstrated management ability in supervision, coaching, prioritization, conflict resolution, and organization.
• Demonstrated strong leadership qualities.

Responsibilities

• Complete understanding of facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines.
• Oversee equipment nomenclature standards and equipment locations.
• Manage facility drawings and equipment specifications for standard and non-standard assets.
• Ensure compliance with equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
• Monitor customer SLA's and engineering specific lease obligations critical to data center operations.
• Manage all facility EOPS and BMS alarm functionality.
• Execute DLR event management, event escalation, and incident reporting procedures.
• Conduct root cause analysis following an event and create customer facing executive summaries.
• Utilize Computerized Maintenance Management System (CMMS) for change management work orders.
• Schedule vendors and internal labor to support work efforts at the site.
• Execute all aspects of data center engineering including operation, maintenance and repair of mission critical equipment.
• Supervise all MEP construction activity and installations.
• Witness testing of all equipment during commissioning.
• Develop and supervise local engineering team to ensure adherence to standard operating procedures.
• Manage site-specific change management processes including the creation and review of all Method of Procedures (MOPs).
• Conduct walk-throughs for high-risk critical transferring.
• Manage technical and operational incidents at the property.
• Review rounds/inspections for normal operation, trends, and to detect anomalies.
• Track operational metrics and provide Senior Management oversight.
• Develop, evaluate, and recommend improvements to complex equipment and system SOO's, SOP's, MOP's, and EOP's.
• Support Real Estate Manager with management of expenses and assist with budgeting.
• Support various accreditation initiatives and maintain compliance with local health & safety standards.
• Maintain and track site spare parts inventory.

Benefits

• Highly competitive compensation package.
• Excellent benefits.
• Supportive and inclusive environment.
• Development opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Real Estate
• Education Level: Bachelor's degree