Manager, Employee Relations

AbbVie•North Chicago, IL

About The Position

The Manager, Employee Relations will be responsible for executing the delivery of employee relations services to employees in the US. This position will provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses. The Manager, Employee Relations will be responsible for proactive and responsive approaches to employee relations issues that support a positive and productive work environment. This position ensures compliance with all relevant country laws, regulations, policies and practices.

Requirements

Bachelor's degree required in Human Resources, Business, Employee Relations or related field.
Minimum of 7 years work experience in Employee Relations or other HR experience.
Strong organizational skills that include taking appropriate action to move open cases forward to resolution in a timely manner.
Knowledge in MS Office – Windows environment.
Knowledge of HR regulations, policies and procedures.
Effective verbal and written communication skills that support building strong partnerships, appropriate influence, and portraying an objective and defensible position on situations.
Exercises strong business judgment that is aligned with broad organizational philosophies and practices and is compliant with regulations.
Makes effective decisions in ambiguous situations.
Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.
Learns, fast, grasps the 'essence' and can change the course quickly where indicated.
Raises the bar and is never satisfied with the status quo.
Creates a learning environment, open to suggestions and experimentation for improvement.
Embraces the ideas of others, nurtures innovation and manages innovation to reality.

Responsibilities

Provides expert consultative and problem-solving services to managers, employees and Business HR partners regarding HR policies and practices.
Ensures compliance with all relevant country laws, regulations, policies and practices.
Demonstrates ability to plan, organize and execute to achieve favorable outcomes.
Conducts or supports investigations into employee relations issues.
Thinking is independent but structured by broad principles/procedures in multiple businesses and/or countries.
Effectively and accurately maintains confidential ER data in both systems and other filing mechanisms.
Responsible for compliance with applicable Corporate Policies and procedures.
Ensures professional service is provided at all times in accordance with the expectations and guidelines of the ER department.
Participate in, or, leads well-defined ER projects.
Provides ER related training to the business.
Independently resolves policy & practice inquiries, performance management, workplace accommodations, and other appropriately assigned cases.
Supports or manages ER Investigations with guidance from manager.
Provides guidance, information and service under general supervision.
Educates management on using appropriate Performance Management skills/tools to gain business advantage.
Builds and fosters relationships with the business.
Works closely with customers to jointly design solutions, balancing business, employee and legal needs.
Gathers relevant information systematically.
Appropriately documents information related to cases and recommended outcomes.
Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution.
Being able to execute while balancing risk with business objectives.
Decisions and actions have short-term impact on organization.