Manager, Employee & Labor Relations

Adventist HealthRoseville, CA
Onsite

About The Position

In collaboration with employee & labor relations, this role manages labor relations and provides consultative support to system-wide human resources teams and senior leadership. Key responsibilities include interpreting collective bargaining agreements, memorandum of understandings, policies, and procedures, as well as providing professional analytical duties and advising on legal compliance issues related to employee & labor relations. The Manager acts as the primary contact for unions, associations, and outside labor legal counsel, and supervises assigned staff. This position involves managing, negotiating, administering, and implementing contracts, agreements, bargaining/negotiations, and collective bargaining agreements. The role handles traditional labor questions/issues, union organizing, interpretation of complex contract terms, policies or rules, and discipline/employment related issues. It also supports local human resources in their direct interaction with local unions and business units, serving as a liaison between leadership and local unions on various business aspects, including technological advances, new initiatives, legal changes, and modifications to terms and conditions of employment for unionized associates.

Requirements

  • Bachelor’s degree in human resources, labor relations, business, or related field
  • Five years' labor & employee relations experience
  • Five years progressively responsible, professional experience in collective bargaining and labor relations activities, including two years of leadership experience
  • Experience in leading contract administration, grievance processing, performance management and disciplinary activities, as well as facilitating on-going communication and working relationships with employee representative organizations
  • Labor Relations Certificate

Nice To Haves

  • Master's Degree
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP)

Responsibilities

  • Manages system employee & labor relations through proper administration and implementation of labor contracts; researches and prepares agenda items and topics for contract negotiations; resolves labor complaints, disputes, and grievances; participates in labor contract training, and provides technical advice and interpretation to management and employees.
  • Performs internal investigations as requested in response to employee relations' issues or concerns; ensures investigations and findings are concluded in a valid manner. Makes recommendations to management regarding appropriate actions.
  • Ensures labor contracts and all employee policies and procedures are within legal and regulatory standards. Interprets human resources policy and procedures to employees and managers. Makes recommendations for changes to policies and procedures and opportunities for process improvement.
  • Works closely with payroll and other administrative departments to ensure proper interpretation and enforcement of collective bargaining agreements.
  • Recommends appropriate policies for the mediation and documentation of grievances, discipline and termination concerns. Facilitates discussion and resolution of grievances, referring complex or legally sensitive issues to system human resources leadership and/or legal counsel.
  • Provides consultative services to system-wide market leadership teams on labor relations and employee-related issues.
  • Assists the employee & labor relations leadership in developing strategic plans, goals, mission and objectives for the system employee & labor relations department.
  • Maintains professional affiliations as appropriate and participates in professional activities to keep abreast of developments in the technical and legislative changes in the field.
  • Works in conjunction with employee & labor relations leadership to implement and communicates employee & labor relation programs.
  • Develops programs and administers training to educate managers in the requirements and procedures for disciplining and terminating employees.
  • Supervises assigned staff in accordance with policies and procedures and applicable laws and regulations. Interviews, hires, trains, assigns and evaluates work, appraises performance, rewards, disciplines, and resolves disputes and complaints.
  • Performs other job-related duties as assigned.
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