Manager, eGRC Quality Assurance (L09)

Synchrony

1d

About The Position

We are seeking a highly skilled Senior eGRC Functional QA to join our Governance, Risk, and Compliance (GRC) team as individual contributor. In this role, you will play a critical part in ensuring the quality and reliability of our eGRC platform by leading functional testing efforts in complex GRC domains such as Risk Control Self-Assessment (RCSA), Issues Management, Risk Acceptance, and Compliance Assessments. You will collaborate closely with business stakeholders, developers, and automation teams to craft detailed test strategies, execute comprehensive test plans, and drive defect resolution to ensure compliance, accuracy, and usability of workflows and systems.

Requirements

• Bachelor's degree in any discipline with minimum 4 years of work experience; OR in lieu of a degree, 6 years of work experience.
• 4+ years of QA experience with Governance, Risk, and Compliance (GRC) systems, preferably on eGRC platforms like SAI360, RSA Archer, or MetricStream.
• Strong functional knowledge of core GRC processes (RCSA, Issues Management, Risk Acceptance, Compliance Assessment, Audit Management) and proven ability to write and execute detailed test cases.
• Experience working in Agile environments using sprint-based development, with proficiency in defect tracking and test management tools (e.g., JIRA, Octane).
• Excellent analytical, communication, and documentation skills, with the ability to work independently and collaboratively.

Nice To Haves

• Experience with test automation using Selenium, Java, and TestNG, collaborating effectively with automation teams.
• Knowledge of industry regulatory requirements such as SOX, GDPR, or CPA, with prior experience in regulated financial sectors.
• Relevant certifications in Quality Assurance and/or GRC domains (e.g., CISA, CRISC, ISTQB).

Responsibilities

• Lead and execute functional testing for eGRC modules (RCSA, Issues Management, Risk Acceptance, Compliance Assessments) ensuring comprehensive coverage.
• Develop and maintain detailed test artifacts (test plans, cases, scripts) aligned with business requirements and risk criteria.
• Collaborate with cross-functional teams to coordinate functional and automated testing efforts and ensure timely defect resolution.
• Perform regression, integration, and user acceptance testing to validate system enhancements and maintain integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees