Manager, EFT Solutions

ITS Inc

2d•Remote

About The Position

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry. And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions. This is a remote position but requires monthly travel, including overnights. SHAZAM is looking for a Manager, EFT Solutions to join our team. In this position, you will market and sell services provided by SHAZAM, while also leading a team of Client Executives (CE).

Requirements

Strong track record in relationship management, data/analytics, contract negotiation, and sales are necessary
Experience in a leadership role preferred
Financial industry experience strongly preferred
Excellent communication skills, oral and written.
Detail oriented and committed to a high level of accuracy.
Ability to travel up to 40% of the time, including some overnight travel to various locations.
Must possess a valid driver's license to drive on Company business and provide documentation of current personal auto insurance ($300,000 in personal liability coverage is required)

Responsibilities

Lead the overall strategic SHAZAM relationship for clients and provide leadership to client executives while monitoring opportunity & accounts to ensure procedures support contract provisions and meet clients' strategic needs.
Assure that activity levels are conducive to retaining clients and engaging them actively in their relationship with SHAZAM.
Focus on and develop ideas and plans that support pipeline growth for client executives, managing clients along with leading the contract renewal process engaging leadership where needed.
Lead the team’s development of data and analytics skills, as well as the ability to communicate them to clients.
Execute one-on-one meetings to ensure development is individually appropriate and in keeping with team standards and goals.