Manager - East Coast SCM Team 1

Glovis • Duluth, GA

4d • $94,000 - $105,000 • Onsite

About The Position

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Manager - East Coast SCM Team 1 is responsible for managing operations related to the HMMA, KaGA, Hyundai Motor Group Metaplant America (HMGMA) business and auto parts suppliers. This position will take initiative to develop new business models and routes to meet our customers' expectations.

Requirements

• Excellent written and verbal communication skills Required
• Excellent interpersonal skills Required
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, and database management systems Required
• Organized and strong attention to detail Required
• Ability to work well under pressure and efficiently prioritize tasks Required
• Bachelor's Degree Required
• 7 - 10 years of experience in Logistics, SCM, or Business Administration Required
• 1 - 3 years of supervisory experience Required

Nice To Haves

• Bilingual Korean Preferred
• 8 - 13 years of experience in Logistics, SCM, or Business Administration Preferred
• 4 - 7 years of supervisory experience Preferred

Responsibilities

• Manage and Coordinate operations of shipments
• Make sure to deliver all trucks and shipments to the customers on time
• Maintains all operation keen to customer satisfaction by providing problem-solving resources
• Solve any operational issues
• Supervise and assist team members
• Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
• Plan, oversee and coordinate day-to-day activities to improve effectiveness, productivity and performance
• Customer service, Client management to increase service satisfaction level
• Set up, Develop, Implement, and Review operational policies & procedures
• Set up accounts and system for Mobis and new customers
• Establish a working relationship and negotiate with transportation and service providers
• Analyze data to assess performance and implement on any identified process improvements
• Help develop standard operational procedure (SOP) for East Coast SCM team
• Make sure to track and input all delivered data to the systems
• Manage all related operations in a cost-effective manner
• Keep tracking of cost and expenses, logistics service level (delivery time, damages and etc.), KPI, contract and agreement, cost saving and overall improvement
• Manage and monitor demurrage, detention and/or any additional charges
• Resolves complicated accounting issues and assists team members
• Maintains a system of controls over accounting transactionsBackup and Support Logistics Analyst & Team members' responsibilities
• Maintains and support Logistics Analyst & team members responsibilities
• Makes and implements recommendations to improve team members' operation activities
• Providing excellent logistics solutions
• Support for all administrative tasks from management as needed
• Provide reports and information to internal customers (Operation, Accounting and others) as needed
• Support special projects requested by customers and internal managements, etc.
• All other duties as assigned

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leaveHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement401(k) with Generous MatchingReferral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building ActivitiesDiscretionary BonusesTuition Reimbursement
• Benefits may vary by location.
• All benefits pursuant to Company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager