Manager – DTC e-Commerce Category and Go to Market, Smartphones

Samsung•Plano, TX

About The Position

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-Prosperity

Requirements

6+ years in analytics, category management, merchandising analytics, or e‑commerce operations
Proven hands-on experience analyzing and forecasting sales, and in pricing analytics
Strong analytical skills with hands‑on experience in Excel
Experience with Tableau Desktop app
Understanding of e‑commerce KPIs and customer funnels
Ability to translate data into clear, actionable recommendations

Nice To Haves

Experience working with large online retailers or DTC e‑commerce platforms
Familiarity with experimentation / A/B testing
Bachelor’s degree in Economics, Business, Statistics, Engineering, or similar.
Masters degree preferred
Structured analytical and data-driven problem‑solver with strong business judgment
Detail‑oriented with an owner’s mindset
Comfortable operating in ambiguity and fast‑paced environments
Strong communication skills; able to influence without authority

Responsibilities

Analyze SKU‑level performance, develop sales forecast
Own weekly category performance reporting (revenue, units, margin, ASP, conversion, traffic, attachment, inventory health)
Diagnose performance drivers using funnel analysis (traffic → PDP → cart → checkout)
Automate recurring analyses where possible
Build clear narratives and executive‑ready readouts with implications and actions
Support new product launches and end‑of‑life decisions with data‑backed recommendations
Evaluate pricing competitiveness, elasticity, and promotional effectiveness
Model promo scenarios and forecast lift, margin impact, and halo effects
Run promotions post-mortem and feed learnings into future plans
Monitor inventory coverage, sell‑through, and risk signals (aging / OOS)
Flag demand shifts early and partner with SCM on actions