Manager, Digital Product - Cat® Inspect

Caterpillar•Chicago, IL

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Cat® Digital group is the digital and technology arm of Caterpillar Inc., responsible for bringing world class capabilities to our products and services. With over 1.5 million connected assets worldwide, we're focused on using data, technology, advanced analytics, and AI capabilities to help our customers build a better world. Join a group of world-class digital product management professionals and develop digital products that help our customers maintain their equipment, diagnose potential issues, and schedule proactive repairs before the issues ever arise. The opportunity to make an enormous impact is truly remarkable! The Cat® Inspect team is seeking a talented and motivated Manager of Digital Products to lead strategy and development of the Cat® Inspect application and inspection services and workflows. This role will manage and lead a team of product owners and business analysts responsible for this application and services. They will work with internal and external stakeholders to develop digital product strategies that meet business partner needs and organize and prioritize the resources necessary to deliver.

Requirements

Decision Making and Critical Thinking: Expert knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Product Business Knowledge: Expert knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
Software Product Technical Knowledge: Extensive knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products.

Nice To Haves

Field experience with Cat® Dealer operations (Sales & Services)
Digital product management experience
Innovation experience with analytics and AI embedded workflows in digital products

Responsibilities

Leads the digital product management of a transformation to Cat® Inspect and inspection services - including a complete front and backend overhaul and development and integration of embedded AI workflows.
Manages a team of product owners and business analysts responsible to deliver the Cat® Inspect application and inspection services and workflows
Recruits and develops the best talent for the Cat® Inspect product team
Collaborates with internal and external stakeholders to develop digital product strategic plans
Coordinates with product development engineers to track and communicate design, development, support, and maintenance problems and solutions. Developing contingency plans for potential risks.
Develops marketing and adoption plans and materials for business growth plans.
Delivers customer outcomes and business value to support strategic growth goals.