Manager, Digital HR & AI Strategy and Implementation

Cencora • Conshohocken, PA

2d

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties and Responsibilities: HR Innovation Effectiveness: Manage digital project dependencies and program constructs to ensure effective execution of HR innovation solutions. Proactively identify, analyze, and implement strategic solutions affecting implementation success. Ensure enterprise goals and objectives are met by tracking trends in progress, recommending changes based on metrics, and stakeholder feedback. Proactively identify changes in program direction or scope conflicts with organizational goals. Collaborate across the HR portfolio from intake to delivery on digital and innovation initiatives. Collaborate with HR sub-teams to identify areas where AI can create significant value. Prototype solutions or partner with vendors to bring innovative ideas to life, utilizing technologies like NLP, ML, and predictive analytics. Responsible AI Adoption: Collaborate with Legal, Privacy, and IT teams to ensure AI initiatives align with organizational values and comply with global standards. Establish guidelines for the ethical and inclusive use of AI in HR, monitoring system performance for continuous improvement. Communication and Stakeholder Engagement: Establish formal and informal communication channels to ensure interdependencies are understood and managed. Act as a connector across teams, bringing together HR, IT, data science, and external partners to ensure thoughtful and effective AI project execution. Promote collaboration among key stakeholders, team members, and vendors to achieve business objectives. Risk Management: Work closely with cross-functional teams including global privacy, compliance, procurement, business teams and other project stakeholders to identify and document risks and issues; ensure effective risk mitigation strategies are implemented. Actively engage with project sponsors and stakeholders to establish communication channels and manage stakeholder expectations. Experience and Educational Requirements: Bachelor’s in Project Management, Business, Management, Information Systems, Engineering, Human Resources or a related field; or equivalent work experience. Minimum of 5 years of direct project management experience, including 2+ years of complex project and program management experience focused on innovation and technology adoption. Experience in HR tech, digital transformation, or AI enablement, ideally within a high-growth environment. (i.e. agentic AI - experience layers, digital assistants). Proficiency with core HR systems (e.g., Workday) and a demonstrated ability to apply AI solutions in HR contexts. Experience with learning platforms (i.e. Degreed, Docebo, Workday Learn) Minimum Skills, Knowledge, and Ability Requirements: Strong presentation and communication skills, with the ability to engage technical and non-technical stakeholders alike. Self-motivated, detail-oriented, and a collaborative team player with a commitment to outcomes. Proficient in project management and planning software (e.g., Planview, Microsoft Project) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Previous experience in healthcare or supply chain industries is preferred. Familiarity with low-code/no-code platforms, process automation tools, and AI ethics frameworks is a plus. Preferred Qualifications: Previous consulting experience in AI/HR transformation. Demonstrated experience leveraging AI tools to enhance productivity and employee experiences. Experience working in product management, design thinking, or change management capacities. This role is focused specifically on technology, digital solutions, and AI-driven capabilities within the HR digital ecosystem. A key responsibility is identifying and mapping agentic AI opportunities to automate workflows, enhance self-service, and modernize HR delivery. Experience and Educational Requirements: Bachelor’s in Project Management, Business, Management, Information Systems, Engineering, Human Resources or a related field; or equivalent work experience. Minimum of 5 years of direct project management experience, including 2+ years of complex project and program management experience focused on innovation and technology adoption. Experience in HR tech, digital transformation, or AI enablement, ideally within a high-growth environment. Proficiency with core HR systems (e.g., Workday) and a demonstrated ability to apply AI solutions in HR contexts. Minimum Skills, Knowledge, and Ability Requirements: Strong presentation and communication skills, with the ability to engage technical and non-technical stakeholders alike. Self-motivated, detail-oriented, and a collaborative team player with a commitment to outcomes. Proficient in project management and planning software (e.g., Planview, Microsoft Project) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Previous experience in healthcare or supply chain industries is preferred. Familiarity with low-code/no-code platforms, process automation tools, and AI ethics frameworks is a plus.

Requirements

• Bachelor’s in Project Management, Business, Management, Information Systems, Engineering, Human Resources or a related field; or equivalent work experience.
• Minimum of 5 years of direct project management experience, including 2+ years of complex project and program management experience focused on innovation and technology adoption.
• Experience in HR tech, digital transformation, or AI enablement, ideally within a high-growth environment. (i.e. agentic AI - experience layers, digital assistants).
• Proficiency with core HR systems (e.g., Workday) and a demonstrated ability to apply AI solutions in HR contexts.
• Experience with learning platforms (i.e. Degreed, Docebo, Workday Learn)
• Strong presentation and communication skills, with the ability to engage technical and non-technical stakeholders alike.
• Self-motivated, detail-oriented, and a collaborative team player with a commitment to outcomes.
• Proficient in project management and planning software (e.g., Planview, Microsoft Project) and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Previous experience in healthcare or supply chain industries is preferred.
• Familiarity with low-code/no-code platforms, process automation tools, and AI ethics frameworks is a plus.

Nice To Haves

• Previous consulting experience in AI/HR transformation.
• Demonstrated experience leveraging AI tools to enhance productivity and employee experiences.
• Experience working in product management, design thinking, or change management capacities.

Responsibilities

• Manage digital project dependencies and program constructs to ensure effective execution of HR innovation solutions.
• Proactively identify, analyze, and implement strategic solutions affecting implementation success.
• Ensure enterprise goals and objectives are met by tracking trends in progress, recommending changes based on metrics, and stakeholder feedback.
• Proactively identify changes in program direction or scope conflicts with organizational goals.
• Collaborate across the HR portfolio from intake to delivery on digital and innovation initiatives.
• Collaborate with HR sub-teams to identify areas where AI can create significant value.
• Prototype solutions or partner with vendors to bring innovative ideas to life, utilizing technologies like NLP, ML, and predictive analytics.
• Collaborate with Legal, Privacy, and IT teams to ensure AI initiatives align with organizational values and comply with global standards.
• Establish guidelines for the ethical and inclusive use of AI in HR, monitoring system performance for continuous improvement.
• Establish formal and informal communication channels to ensure interdependencies are understood and managed.
• Act as a connector across teams, bringing together HR, IT, data science, and external partners to ensure thoughtful and effective AI project execution.
• Promote collaboration among key stakeholders, team members, and vendors to achieve business objectives.
• Work closely with cross-functional teams including global privacy, compliance, procurement, business teams and other project stakeholders to identify and document risks and issues; ensure effective risk mitigation strategies are implemented.
• Actively engage with project sponsors and stakeholders to establish communication channels and manage stakeholder expectations.
• Identifying and mapping agentic AI opportunities to automate workflows, enhance self-service, and modernize HR delivery.

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees