Manager, Detection & Response Analyst

Rapid7•Arlington, TX

1d•Onsite

About The Position

Manager, Detection and Response Services Are you passionate about growing and supporting teams of threat analysts? How about leading the charge against adversaries across a dynamic and ever-evolving threat landscape? As a Manager on Rapid7’s Managed Detection and Response (MDR) team, you will lead a group of highly skilled front-line analysts performing real-time threat detection and incident response for our customers. This role is ideal for a people-first security leader who thrives in fast-paced environments, values operational excellence, and is motivated by protecting organizations from real-world threats. About the Team Rapid7’s Managed Detection and Response service helps customers detect breaches, investigate attacker activity, and improve their ability to respond to threats. Our analysts pride themselves on critical thinking, adaptability, and delivering high-quality threat detection and incident response services in a constantly changing threat landscape. The MDR team operates as a true extension of our customers’ security operations, working collaboratively to provide timely, actionable security outcomes. About the Role As a Detection and Response Services Manager, you will serve as a front-line Security Operations Center (SOC) Manager, leading a team of analysts based in the Arlington, VA SOC. You’ll be responsible for day-to-day people leadership, operational coverage, and serving as an escalation point for both internal teams and customers. This role combines people management, operational leadership, customer engagement, and incident leadership in a 24x7x365 environment.

Requirements

2+ years of professional people management experience or demonstrated team lead experience, ideally in SOC, MDR, or CIRT environments.
Hands-on experience with common cybersecurity tools and detection techniques.
Strong, current understanding of attacker tactics, techniques, and procedures (TTPs).
Bachelor’s degree (or foreign equivalent) in Engineering, Computer Science, MIS, CIS, or a related field—or equivalent practical experience.
Excellent written and verbal communication skills, including customer-facing communication.

Nice To Haves

Prior SOC management experience.
Background in incident response or threat analysis.
Familiarity with Rapid7 products or services.
Formal leadership or security training (e.g., MGT551, CASP+).

Responsibilities

Lead and support a team of world-class MDR analysts in a 24x7 SOC environment.
Provide clear guidance, goals, coaching, and performance support to analysts.
Manage scheduling and shift planning to ensure continuous 24x7x365 coverage.
Collaborate with internal Rapid7 teams to deliver positive outcomes for customers.
Partner with MDR customers and Customer Advisors to balance customer needs with operational realities.
Serve as an escalation point for analysts and internal stakeholders.
Represent the MDR SOC in customer-facing engagements.
Act as an Incident Manager when needed, leading response efforts for high-impact security incidents.
Promote healthy, sustainable work practices to reduce analyst fatigue and encourage collaboration across teams and locations.
Develop, track, and analyze metrics to drive efficiency, accountability, and continuous improvement.
Contribute to analyst development and enablement programs that support career growth and skill development.