Manager, Deployment (Restaurant Deployment) - Dallas Field Office

McDonald's Corporation•Chicago, IL

3d•$115,872 - $144,840

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department OverviewOur Corporate Home Office has an exciting opportunity for a PMO Manager for markets supported by the Dallas Field Office. The PMO Manager is responsible for leading all Operations Deployment Activities in the Dallas Field Office, including direction of a team of Deployment Consultants locally. Frequent collaborator with other functions within Operations and acting as a strategic advisor to key leadership partners within the field office. Influence Field Office, BUs and FAC leads and own local calendar; develop/own implementation plans, define FO roles and responsibilities and lead vendor/installation processes. Note: The ideal candidate should reside within the Dallas Field Office territory (the field office covers Texas and some areasbordering the state). Travel requirements may vary (around ±50%) depending on geographic location, as this role supports a large regional area. Please note, this position focuses on operations project management, not IT project management.

Requirements

High School diploma or equivalent required
Previous People Leader role preferred
Previous Operations Deployment role preferred
Previous Project/Program Management experience

Nice To Haves

BA/BS degree preferred
People Manager experience and the ability to implement talent management principles
McDonald’s experience preferred
Deep understanding of McDonald’s restaurant operations and new operations initiatives strongly preferred
Experienced project manager capable of quickly identifying and addressing implementation roadblocks
Builds strong relationships with Deployment Consultants to develop skills and ensure effective calendaring
Effectively leads complexity to oversee several concurrent initiatives
Versatile communicator with ability to convey ideas at various levels of granularity and tailor messaging to all audiences
Detail-oriented planner capable of building timelines and schedules to ensure on-time project execution

Responsibilities

Leads a team of Deployment Consultants responsible for planning and executing deployment of all priority business initiatives at a field office level
Oversees, coaches, and evaluates Deployment Consultants to ensure effective implementation of operations initiatives
Builds detailed deployment plans for new initiatives, process improvements, and system upgrades, including Level 1 initiatives across all restaurants in assigned area
Works with Deployment Consultants to build deployment schedules that effectively train stakeholders on new initiatives, process improvements or system to achieve Gold Standard deployments
Acts as an advisor to Business Integration and National Operations Directors to sequence initiative rollouts in assigned area according to business priorities, Deployment Consultant capacities, and other logistical considerations
Partners with Field Office Leadership Team on strategic planning, project management and activation plans for the field office and its business units to maximize results
Keeps the National plan at the center of all conversations and can work with stakeholders to bring it to life at a local level
Resolves bottlenecks and removes impediments to ensure deployment timelines are met
Partners with National Operations Directors & NABIT team to build effective training programs and establish consistent, effective operational process innovations / improvements
Escalates issues related to O/O organization deployment plans as appropriate to Franchise Business Partner or Operations Office
Stays connected to a robust group of stakeholders at a national and local level to build strategic alignment and reduce complexity