Manager Demand Planning

Mohawk Industries, Inc.•Dallas, TX

11d

About The Position

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. The Manager Demand Planning is a first-level manager responsible for leading the demand forecasting function to support a dynamic business with more than 10,000 active SKUs. This role oversees a team of 4 forecast analysts and ensures the development of accurate, data-driven forecasts that guide production, inventory, and financial decisions. The manager will drive the day-to-day execution of the demand planning process, partner closely with cross-functional teams, and implement strategies to improve forecast accuracy, reduce volatility, and enhance overall supply chain performance. This role also plays a critical part in supporting and advancing the company’s S&OP process.

Requirements

Bachelor’s degree in a related field or equivalent education and/or experience.
6-8 years’ relevant experience or equivalent education and/or experience.
1-3 years of management experience.
Requires specialized depth and/or breadth of expertise in own job discipline or field.
Focused on and responsible for their team's productivity and collective impact.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, delegate, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Responsibilities

Lead the development and delivery of accurate statistical and consensus forecasts utilizing the SAP IBP planning system.
Manage, mentor, and provide direction to a team of 2–3 forecast analysts responsible for individual product categories.
Support the monthly S&OP process, presenting forecast insights, risks, and opportunities to the executive leadership team.
Partner with Business Units and Key Market Segments to integrate market intelligence, promotional plans, and customer insights into the forecast.
Collaborate with sales, marketing, finance, supply planning, and operations to align demand plans with organizational objectives.
Identify, diagnose, and communicate forecast variances, working cross-functionally to resolve root causes and improve reliability.
Drive continual process improvement initiatives aimed at enhancing forecast accuracy, efficiency, and stability.
Monitor and refine forecasting models, parameter settings, and segmentation logic to support a 10,000-SKU portfolio.
Develop and maintain standardized reporting, KPI dashboards, and analytical tools to support business decision-making, while promoting automation and supporting system enhancements or implementations.
Provide guidance on demand assumptions for new product introductions, product lifecycle events, and strategic business shifts.
Serve as a liaison with senior leadership regarding demand risks, supply implications, and required course-corrective actions.
Foster a culture of accountability, analytical rigor, and proactive communication within the demand planning team.
Perform other duties as needed.