Manager - Deli

4595 Food Market Corp dba Josephs Classic Market•West Palm Beach, FL

32d

About The Position

The Deli Manager is responsible for overseeing all daily operations of the deli department at Joseph's Classic Market. This includes managing staff, ensuring product quality and safety, maintaining excellent merchandising standards, and providing outstanding customer service. The Deli Manager plays a key leadership role in achieving sales goals, controlling inventory, and promoting a clean, safe, and positive work environment.

Requirements

Minimum 2 years of deli or food service management experience
Strong knowledge of meats, cheeses, and prepared foods
Leadership and team development experience
ServSafe or food safety certification (or willing to obtain)
Proficient in ordering, inventory, and shrink control
Strong communication, organization, and customer service skills
Ability to lift up to 50 lbs, stand for extended periods, and work in cold environments

Responsibilities

Oversee day-to-day deli operations including slicing, cooking, prep, case presentation, and sanitation
Ensure compliance with all food safety, sanitation, and health regulations (e.g., ServSafe)
Execute opening and closing procedures accurately
Maintain high standards for cleanliness and organization in all deli areas
Recruit, train, schedule, and supervise deli associates
Lead by example in performance, attendance, and attitude
Conduct ongoing training and coaching to ensure excellent product knowledge and customer service
Manage labor to match sales volume and productivity targets
Deliver exceptional customer service, handling complaints and special requests professionally
Foster a warm, welcoming environment for guests
Oversee execution of catering orders and custom requests
Ensure attractive and clean deli cases at all times
Monitor freshness and quality of all deli products
Rotate stock using FIFO procedures and maintain proper labeling
Coordinate with marketing for seasonal and promotional displays
Monitor and control shrink, spoilage, and waste
Accurately order products through approved vendors to maintain in-stock levels without overordering
Perform regular inventory counts and manage food cost targets
Review sales data and adjust planning accordingly
Maintain all required logs (e.g., temperature, cleaning, waste)
Ensure department readiness for inspections (Health Dept., corporate audits)
Submit weekly reports on sales, labor, and department performance