Manager, Day Program

Brightli • Joplin, MO

4d

About The Position

The Adult Day Program Manager is responsible for the overall direction, day-to-day operations, financial oversight, staffing, and quality assurance of the Adult Day Program (ADP). This vital role ensures that our compassionate team members are dedicated to making a difference in the lives of participants. Join us to lead a program that promotes health, safety, and person-centered services for our community's most vulnerable individuals. We're looking for an innovative leader with strong organizational skills, excellent communication abilities, and a commitment to foster a positive team culture. This position manages a program funded by the Department of Health and Senior Services (DHSS) and the Department of Mental Health/Developmental Disabilities (DMH/DD). The Manager plays a crucial role in ensuring compliance with regulations while advocating for the needs of individuals served to create a supportive environment. This position offers… · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Requirements

• Bachelor's degree in human services or a related field required.
• Minimum of one (1) year experience with individuals with developmental disabilities required.
• Relevant experience may substitute year-for-year for educational requirements.
• Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• All training requirements including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.

Responsibilities

• Maintain health, safety, confidentiality, and HIPAA compliance for all program participants.
• Ensure compliance with DMH/DD, DHSS, Medicaid Waiver, and Fire Marshal regulations.
• Oversee accurate and timely billing, documentation, and record-keeping for all funding sources.
• Supervise and support all Day Program staff and volunteers, including onboarding, training, and performance management.
• Conduct staff interviews and lead recruitment efforts in the community.
• Analyze and improve operational procedures for quality and efficiency.
• Foster strong relationships with stakeholders, families, community partners, and funding representatives.
• Promote a positive team culture through leadership, recognition, and open communication.
• Monitor and manage staffing levels, minimizing overtime and ensuring appropriate coverage.
• Implement quality management initiatives, ensuring program outcomes align with organizational goals.
• Advocate for individuals served, ensuring services are person-centered and responsive to their needs.
• Other duties as assigned.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees