Manager, Data and Analysis (REMOTE OR MA BASED)

The Hanover Insurance Group•Worcester, MA

1d•Remote

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Claims and Analytics team is seeking a Manager of Data and Analysis to join our team in our Worcester, MA Corporate Headquarters, or remote work consideration. This is a full time, exempt position. POSITION OVERVIEW: Responsible for contributing to the development of, and ensuring the execution towards, the business unit data and data engineering strategy. Ensure consistency with existing systems and environments. Act as a liaison with other areas as needed to effectively execute data and reporting needs

Requirements

Bachelor’s Degree or higher in a relevant technical field.
5-8+ years of experience in a related field. Knowledge of P&C industry preferred.
Must be eligible to work in the US without sponsorship now or in the future.
Knowledge of report development skills e.g Excel, Power BI, Power Platform suite- Proficient with MicroSoft Office
Advanced understanding of databases e.g. SQL in Oracle, DB2, MS SQL Server.
Proficient and experience utilizing Azure Synapse/Azure Data Factory.
Effective problem solver, who anticipates issues, seeks out and analyzes information collaboratively to propose solutions.
Takes ownership for a successful resolution
Strong people management skills, effective at coaching and motivating staff.
Serves as a role model in building effective relationships
Strong organizational, time and project management skills.
Ability to multi-task on multiple critical deliverables.
Able to handle confidential information professionally and discretely.
Develops working relationships and interacts effectively with all necessary levels of the organization.
Ability to influence skillfully in difficult situations.
Demonstrates ability to win concessions without damaging relationships.
Demonstrates strong written and verbal communication skills.
Ability to concisely present and communicate complex information.
Easily adapts to new or different changing situations, requirements or priorities.
Cultivates an environment of teamwork and collaboration.
Has understanding of business unit and corporate strategic direction and general knowledge of corporate/business unit interdependencies.

Nice To Haves

Knowledge of P&C industry preferred.

Responsibilities

Coordinate the development and provide input to data and reporting strategy.
Perform liaison function between department and technology teams in the development of the system and data needs and other long-term initiatives.
Plan and lead a variety of projects in collaboration with other business and technology partners.
Work with subject matter experts (SME’s) & various systems groups to define requirements and create data infrastructure.
Gather and analyze requirements from key stakeholders on new reporting initiatives.
Become proficient in new end-user business intelligence software and technologies.
Prioritize data engineering requests and delegate or execute as necessary.
Establish and implement governance practices that ensure data integrity and accuracy of all data utilized.
Where appropriate, provide automated and process solutions to remedy operational inefficiencies.
Stays current on evolving technology and data infrastructure practices.
Educate other employees on Hanover’s data systems.
May manage or indirectly manage and mentor a small team.